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After you have obtained the proper permit(s) for the work you intend doing, you need to call and schedule an inspection. The IVR system is available 24 hours a
day, 7 days a week. The IVR is a menu system with both Spanish and English available.
When do I call for inspection?
How do I schedule an inspection?
Can I schedule or cancel an inspection online?
How do I cancel or re-schedule an inspection?
What do I need at the time of inspection?
When I call, how soon will my inspection be?
Do I need a touch-tone phone to use the IVR?
Can I leave a message for the inspector?
How many inspectors will I have on my project?
Call (520) 740-6970 and you will be prompted through the entire process. Once you have successfully gone
through the system, you will be given a confirmation number. You must have this number in order to cancel
the inspection. If you have difficulty with the system, you may press 0 at any time in the process and during normal business hours a staff person will be able to assist you.
The inspection item numbers are used to call in inspections. These are attached to your permit based on the
type of activity you are doing. The inspections that are attached to your permit are printed on your job card.
When do I call for an inspection?
Calling for inspections occurs at the different stages of a project. For example excavation and layout would
be called for before pouring concrete. If you are unsure of when to call, please contact our office at (520) 791-5550 and speak to the plans examiners, commercial or residential or the inspections supervisor.
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How do I schedule an inspection?
Call (520) 740-6970 and the IVR system will guide you through the steps. Once you become familiar with the
system, you can fast track through the menu options. In order to use the system, you need to have your 10-digit activity number(s) and your 5-digit inspection code(s)
Can I schedule or cancel an inspection online?
Yes you can schedule or cancel an inspection online. This is done through the VelocityHall online permit system. Instructions are listed on the Fees & Instructions page.
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How do I cancel or re-schedule an inspection?
Call (520) 740-6970 and you will be prompted through the entire process. Once you have successfully gone
through the system, you will be given a confirmation number. You must have this number in order to cancel
the inspection. If you have difficulty with the system, you may press 0 at any time during the process and during normal business hours a staff person will be able to assist you.
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What do I need at the time of inspection?
You will need to have a copy of your inspection card and a set of the approved plans on site when your inspector arrives to do the inspection. An adult must be home in order for the inspector to inspect the work
being done.
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When I call, how soon will my inspection be?
The inspections are generally made on the next working day after you call and request them. There is a 3:30
p.m. cut off for next day inspections. This means if you call before 3:30 p.m. on Monday the inspection
should be on Tuesday. However if you call before 3:30 p.m. on a Saturday or a Sunday the inspection again should be on Tuesday. Weekends and governmental holidays are not considered working days.
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Do I need a touch-tone phone to use the IVR?
In order to use this system, you need to have a touch-tone telephone. If you have a rotary phone, you will
be transferred to a customer service representative. Please leave you name, phone number along with the activity number and the inspection you are requesting.
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Can I leave a message for the inspector?
Yes, you can leave messages for inspectors when you schedule your inspection. Please call (520) 740-6970
and use that menu option.
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How many inspectors will I have on my project?
Depending on the type of work being performed and the type of building, you may have one or multiple
inspectors. For buildings other than houses or duplexes, various inspectors will inspect the different trades.The IVR system will guide you through the steps. Once you become familiar with the system, you
can fast track through the menu options. In order to use the system, you need to have your 10-digit activity number(s) and your 5-digit inspection code(s).
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