A complaint can be filed by calling the Independent Police Auditor (IPA), sending a facsimile, mailing a letter, in person, or via this web page. The IPA will mail a form to you upon request. You will be notified by mail that your complaint form was received by the IPA and that it was forwarded to the Office of Internal Affairs (OIA) for review. The IPA will notify you of the outcome of the investigation.
When you file your complaint, please include as much information as possible in your description of the event, such as the date, time, and exact location of the incident; the name of the officer(s), badge number, description, and vehicle or license number (if available); name, telephone number and/or address of any potential witnesses; and any other evidence you feel may be important such as copies of citations, photographs, etc.
The IPA may determine to monitor an investigation by attending officer and witness interviews. When the OIA has completed its investigation, the IPA and the complainant will be notified as to the outcome. If the complainant is not satisfied with the outcome of the investigation, he/she may request a review by the IPA. If necessary, the IPA may request further investigation of the complaint. Once the IPA has completed the review, the complainant will be notified of the final outcome.
Citizen complaints assist the Police Department to identify problems with officers and Department policies. Although some complaints cannot be proven due to inadequate evidence, complaints are maintained as part of the officer's personnel record, even if the allegations cannot be proven. If the officer receives repeated complaints, the Police Department can take the necessary corrective measures.
You have the right to file a complaint; however, it is against the law for an individual to knowingly file a false complaint. It is the policy of the Tucson Police Department to pursue criminal prosecution in accordance with Arizona law in all instances where a false complaint is made.