Pay Station Locations
There are several options available for paying your bill.
Pay Station Locations
In addition to the methods listed below, customers may also pay their bills in person at any of the following City of Tucson offices, or at any of these additional Western Union locations.NEW "Pay-by-Phone" Service now available
Tucson Water has introduced a new way for customers to access account information and pay for the items included on your utility services statement. You can now call our Customer Service Office at (520) 791-3242, access account information and pay for all billed services at your convenience, 24 hours a day. You can pay your bill using a Visa, MasterCard or electronic check.Pay Your Utility Services Bill Securely Online
(www.tucsonaz.gov/water/online-account.htm)Automated Bill Payment
To sign up for this service, pick up or download the Automatic Bill Payment Form, and mail the completed form to:- Tucson Water
- Customer Service
- P.O. Box 27210
- Tucson, AZ 85726-7210
Pay by Mail
Your City Services statement includes a pre-addressed envelope for your convenience. In the event you do not have one of these available, payments should be mailed to:- City of Tucson
- P.O. Box 28811
- Tucson, AZ 85726-8811
City of Tucson Offices
Accepting Bill Payments
| City Hall | 255 W. Alameda St. | |
| Development Services Center | 201 N. Stone Ave. | |
| Eastside City Hall | 7575 E. Speedway Blvd. | Closed: Noon - 1:00 pm |
| Patrick K. Hardesty Midtown Multi-Service Center | 1100 S. Alvernon Way | Closed: Noon - 1:00 pm |
| Price Service Center | 4004 S. Park Ave. | |
| Southeast Council Office | 8123 E. Poinciana Dr. | Open: 1:00 pm - 5:00 pm only |
| Tucson Water | 310 W. Alameda St. |
The hours for making payments at these locations are from 8:00 am - 5:00 pm, Monday through Friday, except as noted. All returned checks will be charged a fee of $28.00 to cover the costs of processing.
Additional Locations
For your convenience, daytime, evening, and weekend payments may now be made at the following Western Union locations at No Charge to our customers. All you need is your current Services Statement. Cash, checks, or money orders are accepted. Delinquent and Termination Notices will NOT be accepted.
| Basha's | |
|---|---|
| 12100 N. Dove Mountain Blvd. | 572-5280 |
| 100 S. Houghton Rd. | 296-4700 |
| 18785 S. I-19 Frontage Rd. | 648-2282 |
| 13005 N. Oracle Rd. | 818-9664 |
| 15310 N. Oracle Rd. | 575-7300 |
| 2000 W. River Rd. | 690-3680 |
| 6900 E. Sunrise Dr. | 299-0633 |
| 3275 N. Swan Rd. | 323-5820 |
| 8360 N. Thornydale Rd. | 744-4488 |
| Com Tek Paging & Cellular | |
|---|---|
| 6476 N. Oracle Rd. | 297-5282 |
| 442 W. Valencia Rd. | 889-0000 |
| Coronado Market | |
|---|---|
| 3154 N. Stone Ave. | 623-9171 |
| Food City | |
|---|---|
| 2950 S. 6th Ave. | 879-7760 |
| 3923 N. Flowing Wells Rd. | 887-1343 |
| 1221 W. Irvington Rd. | 434-6920 |
| 2000 E. Irvington Rd. | 434-2455 |
| 428 W. Valencia | 807-0413 |
| Mail Solutions and More | |
|---|---|
| 7272 E. Broadway Blvd. | 722-0363 |
| Monterey Market | |
|---|---|
| 4129 E. 29th St. | 748-2084 |
Questions?
Questions regarding your water or refuse charges can be answered by calling Tucson Water's Customer Service Office at (520) 791-3242 from 7:00 am - 6:00 pm, Monday through Friday.
If you are located outside of the Tucson area, you may call Tucson Water's toll-free number at 1-800-598-9449.
Questions regarding your sewer charges can be answered by calling Pima County's Wastewater Management Customer Service Office at (520) 740-6609.
Questions regarding your refuse charges can be answered by calling the City of Tucson's Environmental Services Department (formerly Solid Waste) at (520) 791-3171.
For all billing inquiries, please have your Account Number available in order for staff to access your account quickly.
