Tucson Utility Bill Assistance - Begin Application Here

The City of Tucson is providing assistance to qualifying residential utility customers (water, sewer, and trash), who have financial hardship resulting from the COVID-19 pandemic. Awards can be made up to 50% of delinquent service-related charges. Funds will be awarded on a first-come, first-served basis until exhausted.  


  • Residential utility customers within the City of Tucson or City of South Tucson limits (water/sewer/trash only)
  • Residents must have been negatively impacted by COVID-19 
  • Residents must self-certify that they meet household income guidelines for the past 30 days 

The application can be completed online, beginning below. If you need assistance, call 520-791-3253.

If you do not live in the City of Tucson or South Tucson, and/or are seeking other assistance resources (including for electric and gas bills), visit pima.gov/UtilityBillsHelp

To begin your application, please enter the street address where you receive water/sewer/trash service: