TUCSON'S E-SCOOTER PILOT PROGRAM
The City of Tucson is exploring new ways of providing flexible, affordable, and accessible multi-modal transportation options for all. To support this goal, and address the challenges introduced by new technologies, the City is launching a 6-month Shared Mobility Pilot Program. The Pilot will launch September 12, 2019 with two operators: Bird and Razor. Each operator may launch and up to 500 scooters (1,000 total), and can an launch an additional 250 scooters in "opportunity zones" - characterized by a high percentage of low-income households without access to a motor vehicle.
PILOT PROGRAM: PERMIT REQUIREMENTS
WHAT IS E-SCOOTER SHARE?
E-scooters emerged in 2017 as a new shared mobility service in the United States. Like bike share and car share, the service provides a shared vehicle – an electric-powered scooter – to rent for one-way trips.
HOW DOES E-SCOOTER SHARE WORK?
To begin a rental, users unlock a scooter through the company’s smartphone app. Some companies offer a call or text service to unlock for those without smartphones. To end a trip, users park the scooter on the sidewalk close to the curb and out of the pedestrian travel zone. Many companies require riders to confirm they have parked the e-scooter correctly by submitting a photo through the company’s app in order to end their rental.
WHAT TO KNOW BEFORE YOU GO
QUESTIONS OR CONCERNS?
E-Scooter Reporting & Feedback:
To report an improperly parked scooter or another issue, contact the relevant companies directly (company contact information is also on every e-scooter).
*Please note, per City of Tucson permit requirements, any e-scooter that is reported for being parked incorrectly is required to be promptly re-parked in a correct manner or removed by the operator within two hours of receiving notice.
Pilot Program Questions & Feedback:
For general questions or feedback about the Pilot Program, contact TDOT Concerns at 791-3154 or email@example.com