Environmental Services Customer Service

Environmental Services works to provide excellent service to our residential and commercial customers. Our goal is to manage trash and recycling services that meets the community's needs. Please check out the links below to access Customer Service:

  • Find your collection day (Zoom Tucson)
  • Use the on-line, My Waste app to find your collection day (trash & recycling collection schedule or Brush & Bulky Collection), report a problem or request e-mail notifications for holiday service changes and special collection events.
  • Submit a Service Request (request container replacement, Report a Problem)
  • Pay bill
  • Find out about Low Income Assistance Program
  • Get Recycling Information
  • Contact us:
    • City of Tucson Environmental Services Department
    • 4004 S. Park Avenue
    • Tucson, AZ  85714
    • (520) 791-3171
    • e-mail -  ESHelp@tucsonaz.gov

    Customer Service Representatives are available Monday - Friday from 7:00 a.m. to 5:00 p.m.