City of Tucson Tax and License Online Services

Due to the Pima County holiday on Friday, November 25th, the County-City Public Works Building will be closed to the public.  The Taxpayer Assistance Group offices will be closed to in-person visitors on that day, but we will be handling phone calls and responding to emails.  The County-City Public Works Building will re-open for normal business hours on Monday, November 28th.


Location:  County-City Public Works Building, 201 N Stone Ave, Tucson, AZ, 85701

License team customer service email:  License@tucsonaz.gov
License team customer service phone:  (520) 791-4566  Monday through Friday, 8 a.m. to 5 p.m.
Taxpayer Assistance Group fax:  (520) 791-3114
Mailing Address:  City of Tucson License Section, PO Box 27210, Tucson, AZ, 85726-7210

Investigations team customer service email:  Tax-Investigations@tucsonaz.gov
Investigations team customer service phone:   (520) 791-4247
Taxpayer Assistance Group fax:  (520) 791-3114

City of Tucson Tax and License Online Services: https://tucsonaz.igovservices.com


Background

The Taxpayer Assistance Division transitioned to a new business license and tax system on June 20, 2022.  We are now rolling out a new online business license and tax portal. 

Taxpayers will be able to:

  • apply online for regular business licenses and special event business licenses (soon!)
  • submit payments on-line using either e-checks or credit and debit cards as payment methods
  • view and download business license certificates and bills for fees and taxes (soon!)

We are working on compiling useful information about and instructions for using the new online portal, which will be provided below as we prepare it.  


Access to the Online Portal

The URL for our online portal is https://tucsonaz.igovservices.com.  This URL will be printed on the annual license renewal bills that are about to be mailed, and we will be adding links to it on the Taxpayer Assistance webpages on this site.  


FAQ

Q:  What can I pay online through the portal?

A:  Business license fees, liquor license taxes, and any privilege taxes still owed directly to the City for periods prior to 2017.


Instructions

These are a few instruction guides (in PDF format) for working with the new online portal.

Registering a Customer Account in iGovServices

Linking Licenses to Your Customer Account in iGovServices

Making a Payment for Business License Fees or Taxes in iGovServices