Manage Your Water/Utility Service in Several Ways

Tucson Water Customer Service fielded nearly 500,000 telephone calls in 2017. Even with mulitiple phone lines and staff, wait times can sometimes be longer than what we – and you – would like. Consider managing your account online.

There are a variety of options, including:

If you have questions about any of our online services, send an e-mail with your name and account number/billing address to TW_Web1@tucsonaz.gov. Emails will be answered within 48-72 hours.