'By the Numbers' for 2017

City of Tucson departments work every day to serve the citizens of Tucson. Take a look at some of many statistics of the work performed during the 2017 calendar year. 

ENVIRONMENTAL & GENERAL SERVICES DEPARTMENT:
• 135,000 residential customers 
• 2,980 commercial customers
• Properly disposed of 582,181 tons of refuse, with an average of 1,866 tons per day for Fiscal Year 2017
• Diverted 497 tons of Green Waste for Fiscal Year 2017
• Extracted and treated 45.5 millions of gallons of groundwater at the Los Reales groundwater treatment system. Since 2001, the system has extracted and treated about 594.4 millions of groundwater.

CODE ENFORCEMENT:
• Trained and assigned three Environmental Services Equipment Operators to illegal dumping crews 
• Received and completed more than 2,450 work orders to clean-up illegal dumping
• Collected approximately 936 tons from illegal dump sites
• Received and entered 6,851 reports of code violations
• ​Completed 21,126 inspections

TUCSON DEPARTMENT OF TRANSPORTATION:
• Filled 50,116 potholes
• Distributed 22,500 sandbags
• Crack sealed and fog sealed 11 neighborhoods (143,016 square yards)
• Paved 963 lane miles of roadways
• Installed 9,484 LED lights to replace old lighting

TRANSIT SERVICES DIVISION:
• Sun Tran served approximately 53,000 riders during weekdays
• Sun Van served almost 2,000 riders during weekdays
• Sun Link (during University of Arizona semesters) served about 3,500 passengers per weekday
• Sun Link served its 3 millionth rider in August
• Sun Tran’s Frequent Transit Network adds two routes, making 11 total
• 330 community bikes debuted as part of Tugo Bike Share

TUCSON FIRE DEPARTMENT:
• Dispatched to 92,331 emergency calls (142,749 TFD units responded)
• Average response time of 5 minutes, 42 seconds
• Responded to 561 structure fires
• Responded to 1,163 calls with a person found to be in cardiac arrest
• Performed more than 3,800 fire safety inspections in public buildings
• Coordinated installation of more 4,000 smoke alarms and replaced nearly 1,300 batteries in residences
• Connected 396 clients with mental health care and social service programs

TUCSON WATER:
• Provided service to 231,000 accounts
• Delivered 32.9 billion gallons of potable water
• Peak usage day: 130.5 million gallons on 6/30/17
• Lowest usage day: 64.6 million gallons on 1/20/17
• Average daily usage: 91.3 million gallons
• Gave rebates to 7,307 customers
• Saved 54,229,998 gallons of water due to rebate/incentive programs

TUCSON PARKS AND RECREATION:
• 6,256 ramada reservations; 17,071 field reservations; 8,362 other facility reservations
• 5,540 memberships sold
• 10,600 class registrations
• 2,965 KIDCO program participants
• 1,250 youth and teen program participants
• 1,414 Senior Olympics participants
• 356 total volunteers
• Three new playgrounds built and several others refreshed/repaired

PARK TUCSON

• 2.8 million parking transactions in Park Tucson garages, lots, and parking meters
• 23 percent of parking meter transactions and 40 percent of parking meter revenue by credit or debit card
• Five ways to pay for a parking citation fine - in person, by mail, by phone, on-line, and now, through the GoTucson Parking mobile app

REID PARK ZOO:
• Births: One female tamandua, one male Baird’s tapir, four Southern (Crested) Screamers
• New additions: Two red pandas visit for the winter; three meerkats; three ring-tailed lemurs; 14 poison dart frogs
• 131,000 carrot sticks provided for the giraffe encounter (roughly 2,342 pounds of carrots)

ANNEXATION:
• Swan and Valencia East Annexation District of 652 acres is the largest-ever residential annexation in Tucson
• The annexation added more than 3,100 residents to City of Tucson
• Total revenue of $25 million ($13 million in state-shared revenue over 10 years)
• After service costs, revenue to the city is more than $9 million over 10 years

PLANNING AND DEVELOPMENT SERVICES:
• 9,819 permit applications
• 9,101 permits issued
• 84,126 building inspections
• 198 special exceptions
• 177 historic reviews
• 25 rezonings
• Five planned area developments