Employee Engagement & Workforce Development

This page is designed to provide city employees with training resources in one convenient location that is accessible from anywhere. Please check this page regularly for updated information.

Employee Engagement & Workforce Development seeks to provide exceptional service to the Tucson community through partnerships with educational institutions, training programs and expert facilitators.  Our programs include city-wide and department specific courses and curricula through CityLearn, Tuition Reimbursement, New Employee Welcome (NEW) and Internship Placement opportunities.

Our purpose is to:

  • Support and enhance excellent performance on the job by expanding employee skills.
  • Use technology to adapt to the changing needs and resources of the organization and create a digital learning environment.
  • Use digital communication to build more connected, more efficient, and more effective ways of interacting with data and collaboration.
  • Develop employees for professional and organizational improvement.


The Tuition Reimbursement Program will be suspended until further notice. This will affect new requests and new courses. Any course with a start date after 04/03/2020 will not be eligible for reimbursement at this time.  

If employees are currently taking a class or classes, and have been pre-approved by tuition.reimbursement@tucsonaz.gov , then as long as they have met the guidelines outlined in SOP 2.01-1 the reimbursement will still be processed.

Book Club (hosted by Ignite Supervisor Keynote Academy, Eric M. Bailey)

Introducing the Cure for Stupidity Virtual Book Club with Eric M. Bailey
Every Wednesday starting Apr 1, 2020 12:00 PM AZ Time
April 8th Chapter 2

CIGNA EAP Wellness Webcasts

On-Demand Webcasts:

Managing Anxiety: Coronavirus Fears & Concerns

Work @ Home: Keys to Success

Resilience in Challenging Times

April LIVE webcasts:

Less is More: Simplifying Your Life
Wed, Apr 8, 2020 11:00 AM AZ Time
For Managers: Managing Workplace Conflict
Wed, Apr 22, 2020 11:00 AM AZ Time

Microsoft Teams Training

Quick Start

Intro to Microsoft Teams

Set up and customize your team

Collaborate in teams and channels

Work with posts and messages

Upload and find files

Start chats and calls

Manage meetings

Set up and attend live events

Explore apps and tools

Manage your activity feed

Teams on the go

New Horizons

2020 Class Schedule - Department Point of Contacts

Please reach out to your department Point of Contact for registration instructions and class pass availability.

Free Upcoming Live Webinars

Tuesday, April 14, 2020 9:00 AM AZ Time

Previously Recorded Webinars             

           Leading Change in a Complex World

Collaborating with Microsoft Teams

Working Together in Microsoft Office 365

These webinars are available to all employees and approval from your Point of Contact is not required.                                          

Diane Sotelo
HR Manager
Karla Victoria
Staff Assistant
Lynette Kaplan
Administrative Assistant
Brianna Encinas
Alexis Tapia