Emergency Broadband Benefit

What is the Emergency Broadband Benefit Program?

Emergency Broadband Benefit logo

The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills, including those from Cox Communications, for qualifying low-income households. If your household is eligible, you can receive:

  • Up to a $50/month discount on your broadband service and associated equipment rentals
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

Only one monthly service discount and one device discount is allowed per household.

The FCC has announced that consumers can begin applying for and enrolling in the Emergency Broadband Benefit Program. The program will end when the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.

How do I Qualify?

If your household has an income at or below 135% of federal poverty guidelines, you may qualify for the Emergency Broadband Benefit (EBB). You can also qualify if any member of the household:

  • Qualifies for Lifeline benefits through participation in SNAP, Medicaid, Supplemental Security Income, Federal Public Housing Assistance, or Veterans and Survivors Pension Benefit
  • Participates in one of several Tribal specific programs: Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), Food Distribution Program on Indian Reservations
  • Experienced a substantial loss of income since February 29, 2020, with a total household income in 2020 at or below $99,000 for single filers and $198,000 for joint filers
  • Received a federal Pell Grant in the current award year
  • Received approval for benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program, and that provider received FCC approval for its eligibility verification process.

Only one monthly service discount and one device discount are allowed per household. Program rules acknowledge there may be more than one eligible household residing at the same address.

Qualify Through Your Child or Dependent

Any member of your household can make your household eligible. For example, if your child or dependent participates in the Free and Reduced-Price School Lunch Program, your household qualifies for the Emergency Broadband Benefit.

Learn more information about the EBB program

Community Wireless Program

The City of Tucson is providing wireless access to members of the community to support remote learning, teleworking, and access to virtual services. This Community Wireless Program is funded through the federal CARES Act Coronavirus Relief Fund and allocated to this program by the Mayor and Tucson City Council.

Internet services, for qualified applicants selected through the application process, will be available for one year, until Dec. 31, 2021.