Reminder: Sign Up for the New Utility Services Payment System

The City of Tucson’s new online utility payment system (water, sewer, and trash/recycling) is now in operation. All customers must register to set up or continue online and automatic bill payments.

The new system offers several benefits, including enrolling in autopay, making one-time payments, managing multiple accounts, viewing a bill, and setting up email/text payment reminders. For security reasons, the City cannot transfer a customer’s account and financial information.

A new account can be set up in as little as 12 minutes. Follow these links to get started or get answers to frequently asked questions. Customers can also call (520) 791-3253 for more information.