The City of Tucson’s new online utility payment system (water, sewer/wastewater, and trash/recycling) is now live. Register your new account now to set up or continue online and auto payments.
The new system allows customers to enroll in autopay, make one-time payments, view their bills electronically, set up email/text payment reminders, and manage multiple accounts. For security reasons, the City cannot transfer a customer’s account and financial information. A new account can be set up in as little as 12 minutes.
Autopay customers will also receive a postcard and an automated call reminding them to set up a new account. Follow these links to get started or get answers to frequently asked questions. Customers can also call (520) 791-3253 for more information.