Tucson Electric Power Suspending Disconnnects During COVID-19 Crisis

During the current health crisis that is also affecting many people financially, Tucson Electric Power (TEP) says it is suspending service disconnections and late fees until further notice. The company is also helping customers with payment extensions or enrollment in short-term assistance and bill discount programs.

Tucson Water also announced last week that it will not disconnect potable water service for non-payment and re-connect those who had their service shut off. Late fees will not be assessed, but customers ultimately will be responsible for paying for all water service received during this time.