Tucson Water Continues Delivery of Safe and Secure Water

Tucson Water assures customers that their water is safe and that they can continue to use and drink water from their taps as usual. There is no need for people to hoard bottled water from stores.

Coronavirus has not been found in properly disinfected drinking water. Tucson Water uses sodium hypochlorite as a standard disinfectant for its water supply, which has been shown to be effective against viruses and bacteria.

Tucson Water continues its policy of not disconnecting potable water service for non-payment. Customers will be responsible to pay for all water service received during this time and should continue to make payments to avoid higher bills at a later date. City of Tucson cashier locations currently are closed for in-person payments of utility services statements.