Tucson Water is warning its customers of an attempted phone scam asking for payments for water service.
A customer contacted the utility to say she received a call from someone who said they were from Tucson Water and demanded payment for service. Tucson Water does not request payment or financial information from its customers over the phone. Customers with delinquent accounts are asked to contact the utility to discuss payment arrangements.
Attempts of fraud such as this increase during the holiday season. Tucson Water customers may verify their account and status of service by contacting Customer Service at (520) 791-3242 or e-mailing TW_Web1@tucsonaz.gov.