Tucson Water is completing an upgrade to its telephone and online payment system, also known as Online Utility Account Services. Beginning tonight at 7 o'clock, the pay-by-phone system will be shut down. At 8 a.m. tomorrow, the online bill pay service will be unavailable. Access to both services will be restored at 8 a.m. Monday.
Customers still can make payments in person during normal weekday business hours, 8 a.m.-5 p.m. Tucson Water will not be charging late fees or pursuing service turn offs during the system upgrade.