Tucson Development Center Online Frequently Asked Questions

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Tucson Development Center Online Instructions

What is Tucson Development Center Online (TDC Online)?

TDC Online is a new self-service portal that will provide customers with a completely online process. The new system will function as a one-stop shop for customers seeking permits. It will provide customers transparency throughout the permitting process with email notifications and a personal dashboard to track applications from submittal to issuance. Customers can make real-time payments, schedule inspections, and create templates for frequently used applications.

What City of Tucson departments are involved with TDC Online?

The new permitting system is a partnership between Planning & Development Services, Tucson Fire, Tucson Water, Transportation and Mobility, and Code Enforcement. TDC Online will feature a self-service portal that provides customers with an entirely online process.

What do I need to do as a customer?

TDC Online went live for our customers on Monday, October 31. Customers will need to create a new online account to use TDC Online. Accounts will be used to submit permit applications, schedule inspections, and use the personal dashboard tracking features.

Learn more about how to register for an account.

How do I schedule an INSPECTION through TDC Online?

As of October 31, all inspections are scheduled completely online through TDC Online. Learn More on how to schedule an inspection and how to check the status of your inspection.

How do I submit a PERMIT application?

Follow these instructions on how to submit an application and how to submit a resubmittal using TDC Online. Most applications can only be submitted online through the online portal.

How do I pay an INVOICE/FEES?

If you have an invoice that needs to be paid, log into TDC Online and click “Pay Invoices” in the main menu. You can also pay if you don’t have an invoice number or want to pay multiple invoices by logging into your TDC Online account.

Learn more about how to pay fees using TDC Online.

How do I upload a RESUBMITTAL?

If you have a plan that requires corrections, your plan/permit will be listed as "Needs Resumbittal" in TDC Online. Follow the resubmittal instructions for the necessary steps.

How do I submit a REVISION?

If you need to submit a revision to an existing permit/plan, follow the submit a revision instructions

Are there new FEES associated with TDC Online?

A new fee schedule will take effect with Tucson Development Center Online launch. Some new fees include: 

  • Pre-application fees of $220
  • Resubmittals past the first two reviews will incur additional fees of 25 percent of the plan review fee
  • Flat rate fees for pools, walls, fences, and solar

Will NoticeTucson still be functional?

With the launch of TDC Online on Monday, October 31, NoticeTucson will be suspended. Customers must now use the new online portal to track development applications and permits.

Who should I contact if I have questions about TDC Online?

Planning and Development Services Department

Phone: 520-791-5550, Monday – Friday, 8 a.m. to 5 p.m.
Email: pdsdinquiries@tucsonaz.gov or tdc-online@tucsonaz.gov
In Person:
Tucson Development Center
Public Works Building, 1st Floor
201 N. Stone Avenue
Monday – Thursday, 8 a.m. to 4 p.m.