Planning and Development Services - COVID-19

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Updated 11:30 a.m. Arizona time, April 9, 2020

On Tuesday, March 17, 2020, the City of Tucson, Mayor Regina Romero announced that all City of Tucson facilities will be closed to members of the public indefinitely in response to the evolving coronavirus (COVID-19) situation.

In an effort to continue serving the public and minimize impact during this time, the City of Tucson Planning and Development Services Department has moved nearly all of our services online.

For the most up-to-date information on how PDSD has shifted our operations, please check our Service Adjustments page.

If communication with staff is needed, please reach out through email for the fastest reply. Check out the Contact Us page to find the appropriate place to direct your question. You can also reach us at: 


All applications are encouraged to be submitted online through the PDSD Filedrop for electronic review. Electronic submittals do not require an office visit to be reviewed and accepted. Applications can be paid online by using the blue “Pay Fees” button at the top of the Planning and Development Services Department website.

Paper applications - a drop box will be available outside of the second floor of the Public Works Building, 201 N. Stone Avenue. All paper applications will be held for 48 hours before handling by staff to minimize exposure.  Staff will acknowledge receipt of the plans within 48 hours.


Information about COVID-19

All members of the public are encouraged to visit the City of Tucson COVID-19 Updates website or the Pima County Health Department website for up-to-date, trustworthy information.

A COVID-19 hotline has been set up to answer any questions from the public and healthcare providers about testing, symptoms, and any other questions you have about the virus. Call (520) 626-6016 (local) or 1-844-542-8201 (state) to reach a health care professional.