PDSD Service Adjustments
Updated 9:00 a.m. Arizona time, March 31, 2020
In accordance with our Mayor's March 17 announcement, PDSD offices are closed to the public indefinitely.
But we are still doing business.
We are transitioning to a digital format to continue providing service.
For trending topics, service adjustments, and temporarily suspended services, please see below.
To find the status of your application or submittal
We are currently processing all applications and submittals. Due to our current backlog and the COVID-19 situation, please expect delays.
For more information on how we are currently addressing our backlog and what you can expect next, visit our What is My Submittal Status? page.
For utility reconnects
See instructions for Electric and Gas Reconnect.
To apply for a building permit
Submittal requirements, application, and other information can be found at Required Application Documents page.
Permit Application and paying Permit Fees
Pay your permit fees by using the blue Pay Fees button at the top of our homepage.
Changes in Service
PDSD is concerned about the health of its customers. For that reason, we are conducting our inspections via Remote Video Inspection at this time.
For how to schedule, tech requirements, and what to expect, visit our Remote Video Inspections page.
A Virtual Walk-Thru is now being offered in lieu of our traditional Counter Hours Walk-Thru. It is initiated by you scheduling through our QLess queuing system and then receiving a follow-up call(s) from your reviewer(s) to conduct your review.
Visit our Virtual Walk-Thru page for instructions on how to schedule and what to expect.
The following services are suspended until further notice, unless otherwise stated:
- We are not accepting cash or checks. All permit fees can be paid through the Online Payment Portal using the blue Pay Fees button at the top of our homepage
- All Boards, Committees, & Commissions are postponed through at least April 17
- Board of Adjustment Variance applications
For More Questions Related to PDSD Services and COVID-19
Visit our PDSD COVID-19 FAQ page.
More information on the COVID-19 situation
To report website problems or suggest website improvements, please email us at PDSDWebsite@tucsonaz.gov. We check it every day.