Cherrybell Survey Deadline Extended - More than 750 Responses Already Received

Tucson Leaders to Residents: Speak Up about Postal Impacts

  • Elected and Business Officials release public surveys to collect citizen reaction to Cherrybell post office consolidation –



Contact: Ward 5 Council Office (Mark Kerr) – (520) 791-4231

Tucson, AZ– May 18, 2015–  Tucson Vice Mayor Richard Fimbres and numerous elected and business officials have launched a set of open surveys in an effort to provide the residents of Tucson a platform to share opinions about, and impacts of, the consolidation plans for the Tucson Postal Processing and Distribution Center (P&DC)/Cherrybell.    


“Shutting down Cherrybell while other areas with smaller populations retain their facilities simply doesn’t add up. That’s why we’ve asked for more data behind this decision and for Postmaster General Brennan to see our facility’s importance first-hand,” said Rep. McSally. “I was glad to participate in the recent roundtable with local leaders.  We’re going to continue working together to advocate for the Cherrybell facility’s continued operation and I look forward to seeing the results of these surveys.”  


“Despite communicating our repeated concerns to the United States Postal Service (USPS) Postmaster General about the lack of public engagement in the closure process, the citizens of Tucson have not been given a proper place at the table,” Vice Mayor Fimbres said. “As representatives of the men, women and children of this city—and as residents ourselves—it is only fitting to provide the opportunity for our neighbors and community members to share their experiences through these surveys.”


Two survey options are available to the public: the business survey and the community survey. The surveys are currently open.  The deadline for the survey has been extended with the recent announcement of the status change for Cherrybell. As of May 29, more than 750 responses have been received for the survey so far.


Individuals can access an English or Spanish version of the business survey through the links below:


Tucson Business Postal Survey


Servicio Postal de Tucson - Encuesta para la Comunidad de Negocios


The community survey is available through the following link:


Tucson Community Postal Survey



In February 2013, USPS implemented the first phase of consolidation of the Cherrybell facility and stopped processing some outbound mail, which included changes to the service delivery standards enacted in January 2015.


The second phase of consolidation that was announced and had been planned for July 2015, would have reduced Cherrybell’s services to limited retail operations with little-to-no mail processing. In response then to the announced consolidation, Vice Mayor Richard Fimbres hosted a roundtable attended by Rep. McSally and city leaders to discuss the future of Cherrybell and the consolidation’s impact on the city’s economy and community. They also heard testimonials from residents and business owners. As a result, the roundtable participants (see full participant list below) agreed that additional insight from the community is necessary to convey to USPS the full impact of the consolidation on Tucson.


“To eliminate the only postal processing facility in a region our size makes no sense at all, and does not serve the needs of the citizens of Tucson or of Arizona,” Mayor Rothschild said. “We have veterans, senior citizens, business owners and countless individuals who rely on effective, efficient postal service in their daily lives. They deserve to be heard on this matter.”


On Friday, May 22, the U.S. Postal Service announced that the consolidation of the Tucson Cherrybell postal processing center has been postponed for 2015.  “It is good news, but we’re not there yet,” said Tucson Vice Mayor Richard Fimbres in an interview, who has been working with legislators, business owners and community members to stop the consolidation process.


“The announcement on the change in status for Cherrybell, gives more people and businesses the chance to fill out the survey,” Vice Mayor Fimbres said.  “I ask everyone to take a moment and fill out the survey about Cherrybell.”