The City of Tucson Department of Transportation’s Park Tucson
Division today launched GoTucson, a service that will allow motorists to
pay for on-street parking through a mobile application. Developed in
partnership with Charlotte, North Carolina-based Passport, GoTucson will
provide a convenient, easy-to-use, and intuitive means of paying for
metered parking throughout Downtown and in the districts along the Sun
Link Streetcar corridor.

The GoTucson mobile application works in conjunction with the new smart
meters that are being installed in Downtown, on Fourth Avenue and near
the University of Arizona. Meter time purchased at one of the new smart
meters through the GoTucson app will be indicated on the meter display
screen. Once the system is fully implemented, motorists will be able
to use the app to pay for parking at the existing coin-only meters as
well; however, with the older meters, the time purchased will not be
displayed on the meter itself.

The new GoTucson app will be released in two phases. Beginning today,
visitors to Tucson’s metered areas will be able to pay for Park
Tucson’s on-street parking from the GoTucson app, mobile website, or a
local phone number. Phase II, expected to launch in Spring 2015, will
bring an innovative, first-of-its-kind combination of features, when the
parking app is joined by the capability to pay for Sun Tran and Sun Link
transit fares.

“We’re excited to be able to give our parking customers these new
options that offer enhanced convenience and improve their parking
experience,” said Park Tucson Administrator Donovan Durband. “And
this is just the beginning, as the City of Tucson will soon be rolling
out the world’s very first mobile application that allows drivers and
transit riders the ability to pay their parking fees and transit

Decals will be applied to parking meters to indicate that the new
service is in effect and to inform parking customers of their three
options to register for free to pay with their smart-phone: the GoTucson
app (downloadable at app stores on mobile devices), through, or by calling (520) 441-3752 (toll-free).
GoTucson provides customers the option of establishing a pre-paid
“wallet”, which is a personal account from which funds are drawn
down to pay for parking transactions over a period of time. GoTucson
also provides the option to receive text message alerts and reminders
prior to the expiration of their parking session, and then to extend
their paid time remotely, up to the posted time limit.

Parking enforcement agents will be able to see which parking spaces
have valid sessions by either checking the new meters directly or
looking at a handheld device. Payments made through GoTucson at the
older meters will be indicated to the enforcement agents through the
handheld devices. A 25-cent convenience fee will be applied for each
mobile payment transaction. Customers will be clearly informed of the
convenience fee before confirming payment. The meters available for
payment through GoTucson will initially be the new smart meters in the
Congress Street Entertainment District and on University Boulevard at
Main Gate Square. Payment through the app will be made available at
additional meters as the smart meters are installed in the coming weeks
along the Sun Link corridor.