Monthly Conservation Tip

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Each month, Tucson Water's conservation team shares tips on how you can save water. For previous months' tips, click here.

What to do if you have a high bill

Have you ever noticed a spike in your water bill? This could be for several reasons, but the most common reasons for this can be prevented. Our conservation experts have found that leaky toilets and irrigation system failures account for over 80% of customers’ high bills. A leaky toilet can waste around 200 gallons of water daily and irrigation systems can waste hundreds of gallons hourly due to leaks and incorrect scheduling. Compared to the average per person usage of about 80 gallons of water daily, these culprits can more than double or triple the use of the average residential water customer!  

Remember that Tucson Water has inclining block water rates meaning that the more water you use, the more you pay. Undetected leaks accumulated for some time can place you in the next block rate, therefore increasing your water bill. If you do experience a high bill, you can request an adjustment once every three years. 

If you do receive a high bill, or just want to run a leak inspection in your property to prevent one, follow the steps explained in the Smart Home Water Guide

If you have followed the steps outlined in the Smart Home Water Guide, and still can’t find the leak in your home, submit a High Bill Investigation or call the Tucson Water Solution Center at 520-791-3242 for more information. 

Additional Resources:  

Free Conservation Kit 

Water Rebates 

Low-Income Free Toilet Replacement Program 

Low-Income Rainwater Harvesting Grant & Loan Program 


More Conservation Tips

Get Ready to Harvest the Rain!

Gray Water -  Get Connected!

Pledge to Save Water in 2022

Use Your Water Meter to Prevent Water Waste

Tips for Tree Maintenance

Water Your Tree Wisely (video)

How to Find a Pool Leak (video)


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