Contact Tucson Water

Backflow / Reclaimed Water 520-791-2650
Blue Stake Utility Line Marking 800-782-5348
City of Tucson TDD Number 520-791-2639
Customer Service / Billing
  (Turn On / Turn Off Service, Water Problems, Billing Questions, Leaks, etc.)
  (8 a.m. - 5 p.m., Mon.- Fri.)
  (toll-free, outside of Tucson area)
Customer Support Unit
(Water Quality & Pressure Questions / Concerns)


Director’s Office 520-791-2666
Distribution Design / Main Replacement Projects 520-791-2648
Emergency (24-hours) 520-791-4133
Environmental Services exiting Tucson Water website (City of Tucson Garbage & Recycling) 520-791-3171
Low Income Assistance (Pima County Community and Economic Development exiting Tucson Water website) 520-724-6770
Mapping / GIS Records Center 520-791-2658
New Development 520-791-4718
Pima County Regional Wastewater Reclamation Department exiting Tucson Water website (Sewer) 520-724-6609
Public Information / Conservation Office 520-791-4331
Water Waste 520-791-2515
Zanjero Program (Free Residential Water Audits for Customers) 520-791-3242

Tucson Water Addresses


Postal mail:

  • Tucson Water
    P.O. Box 27210
    Tucson, AZ  85726-7210

Mail your Utility Services Statement payment to:

  • City of Tucson
    P.O. Box 28804
    Tucson, AZ  85726-8804

Tucson Water Administration and Customer Services offices are located at 310 W. Alameda St., Tucson, 85701 (northeast corner of W. Alameda St. and N. Granada Ave.).

Map showing location of Tucson Water building in downtown Tucson

Metered customer parking is located beneath the Tucson Water building or on nearby downtown streets.