| ADA contact Americans with Disabilities Act (ADA) Questions / Concerns |
|
| Arizona 811 (Blue Stake Utility Line Marking) | arizona811.com |
| Backflow / Reclaimed Water | 520-791-2650 |
| TTY Number | 520-791-2639 |
| Customer Service / Billing (Billing/Account Questions, Turn On / Turn Off Service, Payment Issues, etc.) (phone hours 8 a.m. - 5 p.m., Mon.- Fri.) (toll-free outside of 520 area code) |
520-791-3242 TW_Web1@tucsonaz.gov 800-598-9449 |
| Customer Support Unit (Water Quality & Pressure Questions / Concerns) |
|
| Director’s Office | 520-791-2666 |
| Distribution Design / Main Replacement Projects | 520-791-2648 |
| Emergency (24-hours) | 520-791-4133 |
Environmental Services  (City of Tucson Garbage & Recycling) |
520-791-3171 |
| Low Income Assistance Program - English / Spanish | 520-791-5443 |
| Mapping / GIS Records Center | 520-791-2658 twmapinfo@tucsonaz.gov |
| New Development | 520-791-4718 |
| Pima County Regional Wastewater Reclamation Department (Sewer) |
520-724-6609 |
|
Public Information / Conservation Office (Rebates) |
520-791-4331 pico@tucsonaz.gov |
| Water Waste Enforcement | 520-791-2514 WaterWaste@tucsonaz.gov |
| Zanjero Program (Free Residential Water Audits for Customers) | 520-791-3242 |
Tucson Water Addresses
E-mail:
Mail your Utility Services Statement payment to:
- City of Tucson
P.O. Box 51040
Los Angeles, CA 90051-5340
Postal mail (general correspondence):
- Tucson Water
P.O. Box 27210
Tucson, AZ 85726-7210
Tucson Water Administration is located at 310 W. Alameda St., Tucson, 85701 (northeast corner of W. Alameda St. and N. Granada Ave.).
