Customer Service

Friday, October 21, 2016: Our online Utility Bill payment system is experiencing intermittent outages. If you are unable to process payments or manage your account through the online service, Utility Bill payments may also be made by phone, mail, in person, or via automated billing. We apologize for any inconvenience.






Telephone call volume is usually extremely heavy following a weekend.

We encourage you to use our automated phone services or website to manage your account.

You can also e-mail a question or request

Apply for Water Conservation Rebates

Learn more about receiving rebates for installing high-efficiency toilets and urinals, purchasing a high-efficiency washer, installing rainwater harvesting and gray water systems, and upgrading to efficient commercial irrigation systems.