Customer Service

Tucson Water will be closed on Monday, May 29, 2017, in observance of Memorial Day. We will reopen on Tuesday, May 30.
La oficina del Departamento de Agua estara cerrada el Lunes, 29 de Mayo, 2017 en observación del dia Conmemorativo. La oficina abrira el Martes 30 de Mayo.

Telephone call volume is usually heavy following a weekend or holiday. We encourage you to use our automated phone services or website to manage your account.

You can also e-mail a question or request to

Apply for Water Conservation Rebates

Learn more about receiving rebates for installing high-efficiency toilets and urinals, purchasing a high-efficiency washer, installing rainwater harvesting and gray water systems, and upgrading to efficient commercial irrigation systems.