Tucson Water will be closed on Monday, May 29, 2017, in observance of Memorial Day. We will reopen on Tuesday, May 30.
La oficina del Departamento de Agua estara cerrada el Lunes, 29 de Mayo, 2017 en observación del dia Conmemorativo. La oficina abrira el Martes 30 de Mayo.
Telephone call volume is usually heavy following a weekend or holiday. We encourage you to use our automated phone services or website to manage your account.
You can also e-mail a question or request to TWWebAcct1@tucsonaz.gov
Pay Your Utility Bill
- By phone: 520-791-3242
- By mail:
City of Tucson
P.O. Box 28804
Tucson, AZ 85726-8804 - In person:
View City of Tucson locations and hours
View Western Union locations and hours - Automated/Paperless Billing:
Automated Bill Payment
Sign up for paperless billing (Utility Services eBill)
- How to Read Your New Bill English / Spanish
- Delinquent Account Notification
- Low-Income Assistance Program
- Programa de Ayuda a Personas con Bajos Ingresos
Apply for Water Conservation Rebates
Learn more about receiving rebates for installing high-efficiency toilets and urinals, purchasing a high-efficiency washer, installing rainwater harvesting and gray water systems, and upgrading to efficient commercial irrigation systems.
Apply for Reclaimed Water Service
Learn about the process and requirements related to reclaimed water in order to take advantage of this service.