Customer Service

Tucson Water will be closed on Monday, February 20, 2017, in observance of Presidents’ Day. We will reopen on Tuesday, February 21.
La oficina del Departamento de Agua estara cerrada el Lunes, 20 de Febrero, 2017 en observación del dia de los Presidentes. La oficina abrira el Martes 21 de Febrero.

Telephone call volume is usually heavy following a weekend or holiday.

We encourage you to use our automated phone services or website to manage your account.

You can also e-mail a question or request to

Apply for Water Conservation Rebates

Learn more about receiving rebates for installing high-efficiency toilets and urinals, purchasing a high-efficiency washer, installing rainwater harvesting and gray water systems, and upgrading to efficient commercial irrigation systems.