Tucson Water Online Account Services

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New to Online Account Services?
You will need a copy of your bill.

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Are you a Returning Customer?
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Online Account Access Lets You:

  • Pay Your Bill Securely Online (MasterCard, Visa, or American Express)  MasterCard Visa American Express
    (Utility Services Statement includes your Tucson Water, City of Tucson
    Environmental Services, and Pima County Sewer/Wastewater fees)
  • View Your Current Bill, Water Consumption, and Service History

Due to system backup and maintenance, Online Utility Account Services is not available:
Mon.-Fri. 11:00 p.m.-midnight
Sat. 11:00 p.m.-Sun. 1:00 a.m.
Sun. 4:30 a.m.-6:30 a.m.

If your water service has been disconnected or is scheduled for disconnection, call Tucson Water Customer Service at 520-791-3242 . If your water is turned on illegally, a tampering citation will be issued. A civil infraction of Tucson Code Section 27-13 is subject to a minimum $250 fine.

If you have questions about accessing your account online, call Tucson Water at 520-791-3242 or 800-598-9449 (Mon.-Fri., 8 a.m.-5 p.m. MST) or send an e-mail to Tucson Water Customer Service.

Access your account information 24 hours a day and pay for charges included on your utility services statement by phone. Call Tucson Water's IVR (Interactive Voice Response) at 520-791-3242 to use your Visa, MasterCard, American Express, or electronic check.

See also:
Most Requested Information
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