Welcome to the new Tucson Utility Billing
Click here to go to Tucson Utility Billing to pay your utility bill
- Pay Your Bill Securely Online (MasterCard, Visa, or American Express)
(Utility Services Statement includes your Tucson Water, City of Tucson
Environmental Services, and Pima County Sewer/Wastewater fees)
- View Your Current Bill, Water Consumption, and Service History
If you have questions about or difficulty accessing your account online, click here, call Tucson Water at 520-791-3242 or 800-598-9449 (Mon.-Fri., 8 a.m.-5 p.m. MST), or send an e-mail to Tucson Water Customer Service.
You can access your account information 24 hours a day and pay for charges included on your utility services statement by phone: Call Tucson Water's IVR (Interactive Voice Response) at 520-791-3242 to use your Visa, MasterCard, American Express, or electronic check.
If your water service has been disconnected or is scheduled for disconnection, call Tucson Water Customer Service at 520-791-3242 . If your water is turned on illegally, a tampering citation will be issued. A civil infraction of Tucson Code Section 27-13 is subject to a minimum $250 fine.