Tucson Water Online Account Services

Welcome to the new Tucson Utility Billing

Pay Your Bill

Click here to go to Tucson Utility Billing to pay your utility bill

  • Pay Your Bill Securely Online (MasterCard, Visa, or American Express)  MasterCard Visa American Express
    (Utility Services Statement includes your Tucson Water, City of Tucson
    Environmental Services, and Pima County Sewer/Wastewater fees)
  • View Your Current Bill, Water Consumption, and Service History

On Sunday, February 14, from 6:00 a.m. until 6:00 p.m. (MST), Tucson Utility Billing (Click2Gov) will not be available due to maintenance. (This is the online service from Tucson Water.) We apologize for any inconvenience.
El domingo 14 de febrero, de 6:00 de la mañana hasta 6:00 de la tarde (MST), servicios de cuenta de la utilidad en línea de Tucson Water (Click2Gov) no estará disponible debido a mantenimiento. Nos disculpamos por cualquier inconveniente.

Due to system backup and maintenance, Online Utility Account Services is not available:
Mon.-Fri. 8:00 p.m.-9:00 p.m.
Sat. 11:00 p.m.-Sun. 1:00 a.m.
Sun. 4:30 a.m.-6:30 a.m.

If you have questions about or difficulty accessing your account online, click here pdf, call Tucson Water at 520-791-3242 or 800-598-9449 (Mon.-Fri., 8 a.m.-5 p.m. MST) or send an e-mail to Tucson Water Customer Service.

If your water service has been disconnected or is scheduled for disconnection, call Tucson Water Customer Service at 520-791-3242 . If your water is turned on illegally, a tampering citation will be issued. A civil infraction of Tucson Code Section 27-13 is subject to a minimum $250 fine.

Access your account information 24 hours a day and pay for charges included on your utility services statement by phone. Call Tucson Water's IVR (Interactive Voice Response) at 520-791-3242 to use your Visa, MasterCard, American Express, or electronic check.