Welcome to the new Tucson Utility Billing
Click here to go to Tucson Utility Billing to pay your utility bill
- Pay Your Bill Securely Online (MasterCard, Visa, or American Express)
(Utility Services Statement includes your Tucson Water, City of Tucson
Environmental Services, and Pima County Sewer/Wastewater fees)
- View Your Current Bill, Water Consumption, and Service History
Due to system backup and maintenance, Online Utility Account Services is not available:
Mon.-Fri. 8:00 p.m.-9:00 p.m.
Sat. 11:00 p.m.-Sun. 1:00 a.m.
Sun. 4:30 a.m.-6:30 a.m.
If your water service has been disconnected or is scheduled for disconnection, call Tucson Water Customer Service at 520-791-3242 . If your water is turned on illegally, a tampering citation will be issued. A civil infraction of Tucson Code Section 27-13 is subject to a minimum $250 fine.
Access your account information 24 hours a day and pay for charges included on your utility services statement by phone. Call Tucson Water's IVR (Interactive Voice Response) at 520-791-3242 to use your Visa, MasterCard, American Express, or electronic check.