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Water Conservation Program

WATER CONSERVATION TIP OF THE DAY

A proud partnership with Water Use it Wisely

 

Residential Programs

  • Residential Rebate and Incentive Programs
  • Zanjero Program - Free Water Audits
  • Low-Income Conservation Programs
  • FREE Conservation Kits
  • Green Stormwater Infrastructure Mini-Grants Program

Commercial Programs

  • Business/Commercial Rebate and Incentive Programs
  • HOA Landscape Transformation Pilot Program
  • Pima County Smartscape Program - Professional Classes

Additional Resources

  • Landscape & Seasonal Watering Resources
  • Water Flow Monitoring & Leak Detection Devices
  • Smart Home Water Guide-Find & Fix Leaks That Are Draining Your Budget
  • Guía del Agua de la Casa Inteligente-Encuentre y Arregle Fugas Que Reducen su Presupuesto
  • HomeWaterWorks Water Calculator exiting Tucson Water website
  • Water Footprint Calculator exiting Tucson Water website
  • WaterWiser Online Calculator for Drips and Leaks exiting Tucson Water website
  • WaterSense web page from EPA

Water Conservation Annual Reports

  • 2022 Conservation Education Map
  • 2021 Efficiency Incentives Map
  • 2021 Conservation Annual Report

Water Waste Ordinance and Enforcement Program

  • City of Tucson Water Waste Ordinance
  • Water Waste Enforcement brochure

For more information, call the Public Information / Conservation Office (PICO) at 520-791-4331 or e-mail PICO.

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Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE
Customer Service & Billing
520-791-3242  or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:
- 310 Alameda St. - Closed
- 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
- 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
- 7575 E. Speedway Blvd - Closed
- 255 W. Alameda St. 8 am-5 pm
TW_web1@tucsonaz.gov
TTY device communications  520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com

OTHER UTILITY SERVICES

SEWER & WASTEWATER - Charges, Questions (Pima County)
520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.

GARBAGE/RECYCLING Charges, Questions (City Environmental Services)
520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.

WATER QUALITY / PRESSURE CONCERNS
520-791-5945 Mon. - Fri., 8 a.m. - 4:30 p.m.
Email us about Water Quality/Pressure Concerns

WATER LEAKS (non-emergency)
waterleaks@tucsonaz.gov

WATER WASTE
520-791-2514
WaterWaste@tucsonaz.gov

MORE "CONTACT TUCSON WATER" INFO

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