Permit Review Lanes

What are Permit Review Lanes? Planning and Development Services (PDSD) has enhanced the permit review process, resulting in faster review times for specific permit types. PDSD has adjusted target review times according to the scale of the project, streamlining the turnaround time for smaller projects.

  • Express Lane provides 24-hour service for tasks like solar applications (originating from the SolarApp), residential electrical and plumbing projects, and electrical reconnections.
  • Fast Lane has a 15-business-day review target and covers tasks such as residential model homes, commercial trade projects, special inspections, manufactured homes, residential and commercial fences, and pool construction.
  • Standard Lane has a 30-business-day review goal and covers tasks such as residential and commercial alterations, new building permits, and non-SolarApp solar installations.
  • Complex Lane involves projects requiring approval for city zoning changes, special districts, and extensive development plans. This lane may have a dedicated project manager assigned. The review timetable for this lane depends on the project's scale.
Updated Review Lanes October 2025.png

Staff have adjusted review time frames in the permitting system to account for weekends and holidays. Previously, permit and plan review due dates could land on a weekend or holiday, which may have resulted in missed or overdue reviews. Updating the review time frames to exclude weekends and holidays will lead to a more accurate due date expectation for customers. 

Examples below:

  • Item Reviews = 30 calendar days (-10) ➡ 20 working days  
  • Item Reviews = 20 calendar days (-05) ➡ 15 working days  
  • Item Reviews = 14 calendar days (-04) ➡ 10 working days  
  • Item Reviews = 07 calendar days (-02) ➡ 05 working days  
  • Item Reviews = 05 calendar days (-01) ➡ 04 working days  
  • Item Reviews = 02 calendar days (-00) ➡ 02 working days  
  • Permit/Plan Submittals = 30 calendar days (-10) ➡ 20 working days  
  • Permit/Plan Submittals = 20 calendar days (-05) ➡ 15 working days  
  • Permit/Plan Submittals = 14 calendar days (-04) ➡ 10 working days  
  • Permit/Plan Submittals = 10 calendar days (-03) ➡ 07 working days  
  • Permit/Plan Submittals = 07 calendar days (-02) ➡ 05 working days  
  • Permit/Plan Submittals = 05 calendar days (-01) ➡ 04 working days  
  • Permit/Plan Submittals = 0-2 calendar days (-00) ➡ 0-2 working days

Do you have feedback on the Permit Review Lanes? Send an email to pdsdinquiries@tucsonaz.gov

Back to top