The City of Tucson Planning and Development Services Department (PDSD) is aware of phishing emails that appear to be official PDSD correspondence. PDSD will never request payment or wire transfers by email. Official permit invoices are sent exclusively from noreply@eplmail.tylerapp.com. To report a phishing email or ask questions about fees, contact us at 520-791-5550.
Billing/Account Questions, Turn On / Turn Off Service, Payment Issues, etc.
520-791-3242 (Mon.-Fri., 8 a.m. - 5 p.m) 800-598-9449 (toll-free) TTY Number: 520-791-2639 TW_Web1@tucsonaz.gov
520-791-4133 (6 a.m.-9 p.m.) 311 (after hours)
City of Tucson Environmental Services 520-791-3171
Pima County Regional Wastewater Reclamation Department 520-724-6609
Tucson Water CARES520-791-5443
520-791-5945 QualityAndPressure@tucsonaz.gov
Utility Line Marking Arizona 811
New Development Services 520-791-4718
520-791-2650
520-791-2658 twmapinfo@tucsonaz.gov
520-791-2514 WaterWaste@tucsonaz.gov
520-791-2666
Americans with Disabilities Act (ADA) Questions / Concerns
520-791-2666 kimberly.rowling@tucsonaz.gov
520-791-4331 conservation@tucsonaz.gov
Free Residential Water Audits for Customers
Tucson Water Zanjeros 520-791-3242
Email: TW_Web1@tucsonaz.gov
Mail your Utility Services Statement payment to:
City of Tucson P.O. Box 51040 Los Angeles, CA 90051-5340
Postal mail (general correspondence):
Tucson Water P.O. Box 27210 Tucson, AZ 85726-7210
Tucson Water Administration is located at 310 W. Alameda St., Tucson, 85701 (northeast corner of W. Alameda St. and N. Granada Ave.).