Pay Your Utility Bill

Online Payment System

Make One-time Payment

No registration required

Utility Bill Payment Portal

Create a secure account to:

• Set up payment methods
• View statements electronically
• Set up Autopay
• Receive billing notices by email or text
• Set up Text-to-Pay

Online Bill Payment Instructions

Account Setup Instructions(PDF, 4MB)
Instrucciones de Configuración de Cuenta(PDF, 4MB)
How to Make a One-Time Payment(PDF, 3MB)
Cómo Hacer un Pago único(PDF, 2MB)

Other Ways to Pay

PAY BY PHONE
Pay 24 hours a day using:
-MasterCard, Visa, Discover
-Or electronic check
Interactive Voice Response system: (520)-7913242

PAY BY MAIL
Use the pre-addressed envelope included in your bill or mail to:
City of Tucson
P.O. Box 51040
Los Angeles, CA 90051-5340

PAY AT DROPBOX
(All City cashier locations are temporarily closed for in-person payments.)
-City of Tucson payment dropbox locations

Low Income Assistance/High Bill-Usage Alert

Low Income Assistance Program

Programa de Asistencia para Clientes de Ingreso Bajos

High Bill/Usage Alert Help

PLEASE NOTE: Tucson Water does not call customers demanding payment or solicit payments over the phone. If you have questions or would like to make a payment, please use one of the methods available on this page or contact Customer Service directly using one of the methods available below.