For streamlined bill payments every month, go with paperless convenience and sign up for online payments. Through your personalized online payment portal, you can create a secure account to:
- Set up payment methods
- View statements electronically
- Set up Autopay
- Sign up to receive paperless billing notices by email or text
- Set up Text-to-Pay
Pay Now or Create A Payment Portal Account
Take 12 minutes to register with these instructions(PDF, 4MB) or log in to Pay Now. For instructions in Spanish, click here(PDF, 4MB).
Customers have the option to sign up for paperless billing once logged in to the payment portal.
Pay Now / Sign Up
Make a One-Time Payment
You can make a one-time payment at any time, no registration required. For instructions in English, click here(PDF, 3MB). For instructions in Spanish, click here(PDF, 2MB).
Make One-time Payment
Other Ways to Pay
PAY BY PHONE
Pay 24 hours a day using:
-MasterCard, Visa, Discover
-Or electronic check
Interactive Voice Response system: (520) 791-3242
PAY BY MAIL
Use the pre-addressed envelope included in your bill or mail to:
City of Tucson
P.O. Box 51040
Los Angeles, CA 90051-5340
PAY AT DROPBOX
- City of Tucson payment dropbox locations
Low Income Assistance/High Bill-Usage Alert
Low Income Assistance Program
Programa de Asistencia para Clientes de Ingreso Bajos
High Bill/Usage Alert Help
PLEASE NOTE: Tucson Water does not call customers demanding payment or solicit payments over the phone. If you have questions or would like to make a payment, please use one of the methods available on this page or contact Customer Service directly using one of the methods available below.