Responsible Desert Dweller Guide Report Water Waste Order Free Conservation Kit Community Education
Learn more about Tucson Water's rebates, incentives, and services for commercial and multi-family customers.
Learn more about Tucson Water's rebates, incentives, and services for residential customers.
Request a free individualized survey of home water use or free conservation materials for your home.
Learn more about sustainable landscapes and watering efficiently every season!
Learn how you can DIY (Do-It-Yourself) a water audit to keep your home water efficient all year long! Explore free resources to learn more about water use in your home.
Learn more about the different water conservation services available to our low-income customers.
Water Flow Monitoring & Leak Detection Devices Brochure(PDF, 624KB)
Green Stormwater Infrastructure Mini-Grants Program
WaterSense web page from EPA
2022 Conservation Education Map
2022 Efficiency Incentives Map
2022 Conservation Annual Report(PDF, 2MB)
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
MORE "CONTACT TUCSON WATER" INFO