Conservation

                 Responsible Desert Dweller Guide                  Report Water Waste                    Order Free Conservation Kit

 

 

Commercial & Multi-family Customer Rebates

Learn more about Tucson Water's rebates, incentives, and services for commercial and multi-family customers.

Residential Customer Rebates

Learn more about Tucson Water's rebates, incentives, and services for residential customers.

Zanjero Program - Free Water Efficiency Audit

Request a free individualized survey of home water use or free conservation materials for your home.

Landscape Resources

Learn more about sustainable landscapes and watering efficiently every season!

Community Education

Learn more about community, teacher, and youth education and outreach opportunities.

Low-Income Conservation Programs

Learn more about the different water conservation services available to our low-income customers.

Additional Water Conservation Resources

 

Water Conservation Online Calculators

HomeWaterWorks Calculator Water Footprint Calculator WaterWiser Drips & Leaks Online Calculator  Pool Removal Info & Savings Estimator

 

For more information, call the Conservation and Stormwater Resources Department at 520-791-4331.

 

Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 255 W. Alameda St. 8 am-5 pm

TW_web1@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com

OTHER UTILITY SERVICES

SEWER & WASTEWATER - Charges, Questions (Pima County)
520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.

GARBAGE/RECYCLING Charges, Questions (City Environmental Services)
520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.

WATER QUALITY / PRESSURE CONCERNS
520-791-5945
QualityAndPressure@tucsonaz.gov

WATER LEAKS (non-emergency)
WaterLeaks@tucsonaz.gov

WATER WASTE
520-791-2514
WaterWaste@tucsonaz.gov

MORE "CONTACT TUCSON WATER" INFO

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