Applicant FAQ

If I am a retired City of Tucson employee, how will reemployment impact my existing retirement benefits?

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g)of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period. 

 

 

How do I create an account with the City of Tucson to apply for a job?

Current City Employees do not need to create an external account and can apply for positions using Jobs Hub through Workday.

External Applicants Directions

To apply for a City of Tucson position please create an account on our Tucson Talent webpage. Once you apply for a job, your resume, work experience, education, skills, etc. will be stored in your profile to make applying for additional jobs easy. Just follow these easy steps: 

  1. Open a browser window 

  2. Visit the City of Tucson Talent webpage at Tucson Talent

  3. Click “Current Job Openings” 

  4. Click Sign In in the upper right corner of the page to create an account in Workday 

  5. Create an account using your email and a password 

  6. Once you create an account, you will be able to apply for City of Tucson jobs with your unique user profile. 

 

If you are interested in getting alerted when a position is posted within an area that interest you, please log into your workday candidate home profile and at the top right of the page select job alerts where you will be able to create the alert based on your desired preferences. 

 

How do I apply for a position?

External Applicants:

When you log into the career site you will see a list of all open positions. Our career site also allows you to search for open positions based on location or keywords. You will be able to search for positions based on your subject area of interest. 

Click on the title of a position for more specific details. If you are interested in the position, click “Apply” to create or update your profile and attach documents. 

Internal Applicants (City of Tucson Employee): 

Access your internal Workday account, then search for “Jobs Hub” in the top search bar. Click the “Jobs Hub” button, which will redirect you to an internal page displaying all open City of Tucson positions, including those only open to internal applicants. Click on the title of a position for more specific details. If you are interested in the position, click “Apply” to create or update your profile and attach documents. 

 

What do I do if my Workday login information is not working?

If you have already created a profile and account in Workday and are still having issues logging in, click “forgot your password” on the Sign In page and enter your email address. Instructions will be emailed on how to reset your password.

 

How do I know my job application was received?

External Applicants:

Once you have applied, you will receive an immediate confirmation that the job application has been submitted as well as an email confirmation. The status of your application can then be tracked in the Candidate Home area, which you can access in the top right corner of the career site.

Internal Applicants:  

Once you have applied, you will receive an immediate confirmation that the job application has been submitted as well as an email confirmation. The status of your application can then be tracked in the Jobs Hub area, which you can access by searching “Jobs Hub” in the top search bar of your internal Workday account.  

 

 

I do not see a position I am interested in. Can I apply without selecting a specific position?

No, you must apply to a specific position. However, we update our job postings regularly, and we encourage you to check our page for new job postings that may be a better fit.

 

I am interested in a position that is posted on a third-party website, why can’t I find it on City of Tucson’s career site?

The position you are looking for is no longer accepting applications. Third-party websites may not accurately reflect the actual posting deadlines for City of Tucson positions.

 

Where can I attach my documents, such as resumes, cover letters and attachments?

As part of the job application process, you will be given the opportunity to upload any documents including resume, cover letter, licenses, certifications, etc. All documents should be uploaded at the same time and at the same place in the process.  

If you need to upload or replace a document after submitting your application, please reach out to recruitment@tucsonaz.gov explaining the situation and providing the related attachment(s). 

 

If I apply for a position, will my information be maintained for future applications?

Yes. When applying for a new position, you will have the option to “Use My Last Application”.

 

I accidentally withdrew my application. What can I do?

Once you withdraw your application you cannot reapply for the same position. If you accidentally withdrew your application, please contact recruitment@tucsonaz.gov for assistance.  

Please note, once an application for a specific job has been submitted, unfortunately, you cannot change the application or resubmit it. Please thoroughly review your applications before you submit them.  

 

How do I withdraw my application?

External Applicants:

Navigate to your Candidate Home using the button in the top right corner of the career site. Under “My Applications” you will find all jobs you have applied for. Select the “…” on the application you wish to withdraw, then select the option from the drop down menu. Be advised that this option will not allow you to resubmit an application for the same position, and should only be used if you truly wish to not be considered for candidacy for the position any longer.

Internal Applicants: 

Search for “Jobs Hub” using the top search bar in your internal Workday account, then find the “My Applications” section on the left side of the Jobs Hub page. Here you will find all active recruitments you have applied for, and can scroll to the very right of the table displayed to find a button to withdraw your application. 

 

 

I just realized that there is an error on my application, and I already submitted it. Can I re-submit it?

Once an application for a specific job requisition has been submitted, you cannot change the application or resubmit it. If you would like to provide updated materials, please contact recruitment@tucsonaz.gov or the recruiter on the recruitment with the attachments and an explanation prior to the close date indicated on the recruitment. For each new position you apply to, applications can be updated and new documents can be attached prior to submitting. Please thoroughly review your applications before you submit them.

 

How can I update my personal information in my Candidate profile?

The only piece of information that you can change in your candidate profile, aside from when you are initiating a new application for a position you have not previously applied to, is your email address. You can change this data by navigating to your Candidate Home in the upper right corner of the career site, then scrolling to the “My Account” section and clicking “Edit Account Settings”

 

I am an internal applicant and would like to update my education and experience for an application I a submitting. Am I able to update that information?

Internal applicants are able to update their education and experience directly on the internal application as they are applying. If you select the “Replace the Experience information in my profile with this information” box, or the corresponding education box, be advised that this will replace the information in your Workday profile with the information entered in the job application. To navigate to the Internal Employee jobs page please follow these steps:

1.Access your Duo account

2. Click the Workday Icon

3. After your logged in, type in the search bar within Workday "Jobs Hub"

4. A Jobs Hub report should come up or be in "more categories tab" on the left side of the page

5. Click on the report and you will access recruitments as an internal employee. 

 

How do I check the status of my application?

External Applicants:

The recruitment and selection process can take time, but applicants can view the status of their application(s) any time or as often as they would like on their Candidate Home. The status in your “My Applications” section will change when there is activity with your application. You will additionally receive an email notification when you are moved in the process.

Internal Applicants: 

Navigate to the “Jobs Hub” area in your internal Workday account, then click the “My Applications” section on the left side of the page. Here, you will see a table displaying each of your active applications. Locate the “Application Status” column to view your current status for each.  

To access your application please visit the Tucson Talent webpage. 

 

My application is listed as "Under Review". What does this mean?

This means that your application materials are currently being, or will soon be, screened. This is the first phase of the recruitment & selection process. If you are chosen to move to the next phase, you will receive a notification, which may include a task to self-schedule for an interview or assessment. If you are not selected to move forward in the recruitment process at any point, you will receive a notification via email. You can view your status in workday at any time.

 

How long will my application be listed as under review?

Each job posting has a unique timeline for reviewing applications. Positions are posted for a minimum of 5 days, but positions are often posted for longer in order to capture a broader applicant pool. When a job is posted for a longer period of time, there is often a large volume of applications to review. Recruiters work diligently to keep applicants informed as much as possible through the process. You can follow the recruitment process by checking your application status online via your Candidate Home.

 

How can I get alerted for a job opening?

To be alerted for a particular job that interests you please follow the below steps: 

1. Open your browser window

2.Visit the City of Tucson Talent webpage at Tucson Talent

3. Top right corner of the page click Job Alerts

4. Create your Job Alerts preference and frequency of how often you would like to be alerted. 

 

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