Free Toilet Replacement for Low-Income Homeowners

toddler drinking from fountain

Leaky and old, inefficient toilets can be the biggest water wasters inside the home. That’s why Tucson Water offers low-income families free replacement of older toilets that use 1.6 or more gallons per flush (gpf).


  • Low income
  • Homeowner (rental properties not eligible)
  • Home built in 2010 or earlier
  • Tucson Water customer (or resident of mobile home park, condo, etc., who is a Tucson Water customer)
  • Households of one person are eligible for one toilet replacement; households of two or more persons eligible for two toilet replacements

Income Guidelines

Total income of all household residents must be less than the following to be considered low income:

2020 Tucson Water Conservation Program Low-Income Guidelines 
Persons in Household Annual Income Monthly Income
1 $25,520 $2,127
2 $34,480 $2,873
3 $43,440 $3,620
4 $52,400 $4,367
5 $61,360 $5,113
6 $70,320 $5,860
7 $79,280 $6,607
8 $88,240 $7,353
Effective 10/01/2020 Add $8,960 for each additional person over 8

How to Apply/More Information

Call 520-791-4331 or e-mail Tucson Water's Public Information and Conservation Office (PICO). Community Home Repair Projects of Arizona (CHRPA) installs toilets on behalf of the Tucson Water program. To sign up for a free toilet replacement, call CHRPA at 520-745-2055 or visit their web pageNOTE: Amid concerns over coronavirus/COVID-19, CHRPA is making some changes in its service delivery. Contact CHRPA for more information.