Please review the information below so you understand what's required to retrieve your vehicle.
A tow company will not release an impounded vehicle without paperwork from the Tucson Police Department.
Come to the Impound Lobby at the Westside Police Service Center, 1310 West Miracle Mile, Monday through Friday, 8:00 a.m. to 5:00 p.m. (excluding holidays), and bring with you the required documents below. Questions? Call us at 520-791-4440.
If your vehicle was impounded as evidence, contact the case detective to obtain specific information on the release of your vehicle.
If your vehicle was impounded by another law enforcement agency, you will need to contact that agency for assistance.
Specific circumstances
Review the information below as it applies to your specific circumstances.
Vehicle impounded for no driver's license
If your vehicle was impounded for no driver's license, or for a revoked or cancelled driver's license:
Owner was the driver with the violation
- The registered owner or their spouse was the driver with the violation and their driver’s license has been reinstated.
- The registered owner is responsible for all associated fees.
Owner was not the driver with the violation
- The registered owner or their spouse was not the driver with the violation, and is willing to appear in person with a valid driver’s license to sign an Agreement of Operations stating they will only allow the vehicle to be driven by a driver with a valid driver’s license.
- The registered owner is responsible for all associated fees.
Vehicle impounded for ignition interlock violation
Owner was the driver with the violation
If the registered owner or their spouse was the driver with the violation, and has had the interlock device installed while the vehicle is impounded, present documentation showing the device is now installed.
Owner was not the driver with the violation
If the registered owner or their spouse was not the driver with the violation, they can appear in person with a valid driver’s license to sign an Agreement of Operations stating they will only allow the vehicle to be driven by a driver with a valid driver’s license.
Vehicle impounded for extreme/aggravated DUI or driver under 21 with alcohol in their system
Owner was the driver with the violation
The vehicle will not be released early.
Owner was not the driver with the violation
If the registered owner or their spouse was not the driver with the violation, they can appear in person with a valid driver’s license to sign an Agreement of Operations stating they will only allow the vehicle to be driven by a driver with a valid driver’s license.
Vehicle impounded for off-road violation
If you were cited for an “off-road” violation (TC 11-70.1) and your vehicle was impounded, you should have been given a court date at Tucson City Court within 48 hours of the violation.
At that hearing, the judge will determine if your vehicle will be released and if you will pay the towing and storage costs. Per A.R.S. §28-3511, this impound is not subject to the mandatory 20 days.
You do not need paperwork from the Tucson Police Department before obtaining your vehicle (in this instance only).
Impounded employee-operated vehicle
If an employee of a business, parking service, or repair garage was operating the vehicle (“subject to bailment”) when it was impounded, the registered owner may claim the vehicle with proper documentation.
Impounded rental vehicle
If the vehicle was a rental (registered under A.R.S. §28-2166) and was being driven by a renter:
- An employee of the rental agency with proper credentials and identification must present all required documents, along with a valid rental contract and a notarized letter on company letterhead authorizing the employee to recover the vehicle on the company’s behalf.
Impounded vehicle subject to repossession
Lien holders must meet the requirements of A.R.S. §28-3512 D, E, F and G. To be granted release:
- The lien holder must have been listed as the lien holder on the MVD record at the time of the impound.
- The lien must still be in force.
- The lien holder must provide a Hold Harmless Letter, Repossession Affidavit, and Letter of Authorization. (See Required documents tab.)
- Documents must be the original notarized documents.