Public Safety Communications

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When calling 9-1-1, be prepared to answer the following:

  • Location! We need to know where to send help.
  • Are there any weapons? Life threatening emergencies will have the highest priority.
  • Provide descriptions of anyone involved including victims, potential suspects, and patient information.
  • Provide information on what happened. The 911 specialist will ask just enough questions to ensure responders arrive quickly and safely.
  • In some cases, stay on the phone until help arrives.

When to Call 9-1-1 for Police Response:

  • Shootings
  • Stabbings
  • Domestic Violence
  • Child Abuse
  • Sexual Assault
  • Drunk Drivers
  • Lost/Missing Children
  • Lost/Missing Vulnerable Adults
  • Property Crime in progress
  • Fights in progress
  • Suicidal Subjects

When to Call 9-1-1 for Fire/EMS Response:

  • Difficulty breathing or shortness of breath
  • Chest or upper abdominal pain or pressure
  • Fainting or loss of consciousness
  • Unresponsive when talked to or touched
  • Drowning
  • Unexplained seizures or convulsions
  • Sudden dizziness, weakness or change in vision
  • Mental change (confusion, difficulty walking or speaking)
  • Unexplained severe headache
  • Sudden or intense pain
  • Uncontrolled bleeding
  • Coughing or vomiting blood
  • Choking Severe burns
  • Motor vehicle accident with injuries
  • Poisoning
  • Neck or back injury
  • Fire

When to Call Your Physician:

  • Earaches
  • Sore throats
  • Fevers that respond to fever reducers
  • Sprains and muscle strains
  • Coughs and colds
  • Symptoms that appear viral