Tucson Water wants you to know that its reclaimed water is also disinfected, at a higher concentration than drinking water. Coronavirus has not been found in properly disinfected water.
Tucson Water was one of the first water utilities in the nation to begin recycling water, treating it for irrigation and other non-drinking water uses.
Reclaimed water is specially treated for irrigation and a variety of other uses. It is not treated to be used for drinking and bathing.
Learn about safe practices related to the use of reclaimed water for applications such as irrigation, dust control, fire fighting, and industrial uses. Links also go to ADEQ regulations and standards for reclaimed water site testers.
Download or learn how to get the Reclaimed Water Customer Information Packet, as well as other important documents.
EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
WATER CUSTOMER SERVICE
Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: firstname.lastname@example.org
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County)
520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services)
520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
MORE "CONTACT TUCSON WATER" INFO