Alarm User Education & Forms

TUCSON POLICE DEPARTMENT ALARM UNIT

The Tucson Police Department Alarm Unit enforces the City of Tucson Alarm Ordinance #10967. The City of Tucson's Alarm Ordinance is intended to encourage the improvement in reliability of alarm systems and devices to reduce the incidence of false alarms at businesses and residential structures, thereby ensuring that police personnel will not be diverted from responding to actual criminal activity.

An alarm user shall not operate, or cause to be operated an alarm system without a valid alarm registration this applies to residential and business alarms within the Tucson City limits.

 

To register/renew and or pay assessments online

 

 

Please visit one of our cashier locations or submit your application by mail.

Confirm your jurisdiction prior to registering; we are unable to process refunds.  Tucson City Codes does not apply to Marana, Pima County (outside of the Tucson City Limits), or Oro Valley.

Alarm registration fees are not transferable and are non refundable.

Address verification url:  http://www.asr.pima.gov/Home/ParcelSearch

If you wish to pay by mail, mail your $20 check/cashiers check/money order (payable to the City of Tucson) and your completed Alarm User Registration Form to:

 

Tucson Police Department
Attn: Alarm Registration
1310 W. Miracle Mile
Tucson, AZ 85705

Alarm User Registration in PDF pdf

Cashier Locations

  • City of Tucson cashiers accept payments for annual alarm registration.
  • City cashiers will accept cash, check, cashiers checks, and money orders for payments.
  • Cashiers are available at the following locations Monday-Friday from 8:00 am to 5:00 pm, except where noted below.
  • NOTE: Cashiers will not be able to answer any questions regarding the alarm ordinance and false alarm assessments.
  • Payments will only be accepted at these locations with a completed application, or a false alarm assessment invoice.
  • All questions should be directed to the Westside Police Service Center Alarm Unit (520) 837-7318.

Westside Police Service Center - (520) 791-4440
Impound Lobby (for payments)/ Primary Alarm Office location
1310 W. Miracle Mile
Tucson, Arizona 85705

City Hall - (520) 791-4583
255 W. Alameda Street
Tucson, Arizona 85701

County/City Public Works - (520) 791-5550
Development Services Center Building
201 N. Stone
Tucson, Arizona 85701

Eastside City Hall - (520) 791-4652
7575 E. Speedway
Tucson, Arizona 85710
*Closed Noon to 1 pm

Patrick K. Hardesty
Mid-Town Multi-Service Center – (520) 791-5779
1100 S. Alvernon
Tucson, Arizona 85711
*Closed Noon to 1 pm

General Services Department - (520) 791-4226
Price Service Center
4004 S. Park Avenue, #1
Tucson, Arizona 85714
*Closed Noon to 1 pm

Water Department - (520) 791-2622
310 W. Alameda Street
Tucson, Arizona 85701

 
 
 

If you recieved an assessment you have 3 options available to you.  Please review all options prior to submission.  Only one option may be selected and may not be changed. If you have questions please contact the alarm unit prior to submission 520-837-7318.

 
 

Option 1

 

Pay the Assessment    

              Your payment must be received on or before due date.                                       

              Payment may be accepted by the following methods:

                            By Mail:                Tucson Police Department/Alarm Unit

                                                           1310 W. Miracle Mile

                                                             Tucson, AZ 85705

 

               In Person:   Westside Police Service Center or at listed satellite locations.

 

 

 

 

Option 2

 

Apply For a Fee Reduction

                 The Alarm Awareness Class will result in the waiver of $100 in assessment fees.

                  Eligibility:           You must register your alarm within 10 days from the invoice date.

                                               You must register for the alarm awareness class and complete the class by 

                                                                To register for the class visit:

                                                                  https://www.tucsonaz.gov/police/alarm-education

                                                                 If you do not have internet access contact The Alarm Unit at 520-837-7318

    The waiver may be applied once within a 365 day period.

 

 

 

 

Option 3

 

Assessment Petition

 A false alarm means an alarm signal, sound or message which results in a response by the police when an emergency does not exist, or which is not caused by or is not the result of a criminal act or unauthorized entry.

An appeal is only warranted if your event does not meet the above definition.

If found responsible you may not apply for a fee reduction and you will be required to pay fees imposed.

An appeal of the assessment must be received by the alarm unit within 10 days from the date of invoice along with written documentation stating the reasons for the appeal and a copy of the letter received.

Mailing Address:              Tucson Police Department/Alarm Unit

                 1310 W. Miracle Mile

                                            Tucson, AZ 85705

 

Failure to register or lack knowledge of the ordinance is not grounds for appeal.

Examples (but not limited to):

  • Power outages greater than three hours.

    The alarm was caused by the action of the telephone company.

    The alarm was a result of a criminal violation.

 

 

 

 

 

It is your alarm companies’ responsibility to notify you about the ordinance per section 7-466 Alarm Business Duties.  However, if your alarm was installed prior to 2012 AND your alarm company provided us with your mailing address, then you were mailed a notice about the ordinance in April of 2012.  For further questions regarding this, please contact the TPD alarm unit at 520-837-7318. In all other cases please contact your alarm alarm company if  they did not properly notify you.

 

 

Together with the Tucson Police Department you, too, can help reduce the number of false alarms. Here is a list of resources to aid in doing your part:

City cashier locations (Locations and Phone Numbers).

Alarm User Registration in PDF pdf
 

Alarm Ordinance pdf

ALARM BUSINESSES

Alarm Agents and Alarm Business Licensure, Certification and Registration are now regulated by Arizona Revised Statutes 32-101 through 32-122.

 

 

 

Please direct all alarm related questions to:
TPD Alarm Unit
1310 W. Miracle Mile
Tucson, AZ 85705
520-837-7318
 

TPDAlarms@tucsonaz.gov