Pay Your Utility Bill

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(August 12) Tucson Water will continue its suspension of water turn-offs and late fees until December 31, 2020 due to ongoing coronavirus concerns. We encourage customers to continue paying their bills, in whole or in part, to avoid higher charges at a later date. All City cashier stations remain closed to the public.

Now Live - New Online Payment System

The City of Tucson has a new online payment system for utility services accounts.

All current AutoPay and eBill/paperless customers must create an account in the new system to continue automatic payments and/or receive their bill electronically.
You will not be able to use your old password/sign-in to access the new system.

Online Bill Payment Instructions

Account Setup Instructions (pdf)
Instrucciones de Configuración de Cuenta (pdf)
How to Make a One-Time Payment (pdf)
Cómo Hacer un Pago único (pdf)
Frequently Asked Questions

Other Ways to Pay

Low Income Assistance/High Bill-Usage Alert

Low Income Assistance Program
Programa de Asistencia para Clientes de Ingreso Bajos
High Bill/Usage Alert Help