Pay Your Utility Bill

NOTICE (February 12): The City of Tucson Mayor and Council has directed Tucson Water to resume shutting off water accounts for nonpayment beginning March 15. More than $1 million in bill assistance is still available for COVID-related financial hardship. 

Tucson Water is urging customers with delinquent accounts to take the following actions:

  • Check your utility services statement to ensure you are current on your bill
  • Check your mail for any notices from Tucson Water, which will be mailing notices to all delinquent customers
  • Make payments by visiting https://tucsonaz.gov/PayUtility or calling 520-791-3242
  • Visit https://tucsonaz.gov/UtilityBillsHelp or call 520-791-3253 to see if you qualify for COVID-related utility assistance for water, sewer, and trash services
  • Visit https://pima.gov/UtilityBillsHelp for information on all COVID assistance available in the region

Online Payment System

Online Bill Payment Instructions

Account Setup Instructions (pdf)
Instrucciones de Configuración de Cuenta (pdf)
How to Make a One-Time Payment (pdf)
Cómo Hacer un Pago único (pdf)
Frequently Asked Questions

Other Ways to Pay

Low Income Assistance/High Bill-Usage Alert

Low Income Assistance Program
Programa de Asistencia para Clientes de Ingreso Bajos
High Bill/Usage Alert Help