Pay Your Utility Bill

Text: enroll in new online payment system to win an ipad

Now Live - New Online Payment System

The City of Tucson has a new online payment system for utility services accounts.

All current AutoPay and eBill/paperless customers must create an account in the new system to continue automatic payments and/or receive their bill electronically. You will not be able to use your old password/sign-in to access the new system.

Online Bill Payment

Enroll NOW and win a free tablet. Details . . .

Utility Bill Payment Portal

Create a secure account to:

Set up payment methods
View statements electronically
Set up Autopay
Receive billing notices by email or text
Set up Text-to-Pay

Make One-time Payment

No registration required

 

Online Bill Payment Instructions

Account Setup Instructions (pdf)
Instrucciones de Configuración de Cuenta (pdf)
How to Make a One-Time Payment (pdf)
Cómo Hacer un Pago único (pdf)
Frequently Asked Questions

Other Ways to Pay

Pay by Phone

Pay 24 hours a day using:

  • MasterCard, Visa, Discover
  • Or electronic check

Interactive Voice Response system:
(520) 791-3242

Pay by Mail

Use the pre-addressed envelope included in your bill or mail to:
City of Tucson
P.O. Box 52771
Phoenix, AZ 85072-2771.

Pay at Dropbox 

(All City cashier locations are temporarily closed for in-person payments.)

Low Income Assistance/High Bill-Usage Alert

Low Income Assistance Program
Programa de Asistencia para Clientes de Ingreso Bajos
High Bill/Usage Alert Help

Enroll Now and Win a Free Tablet

Win an Apple 7th Generation IPAD tablet or Samsung Galaxy tablet A

  • One entry per account
  • Must enroll and complete set up of your account in the new online payment system at tucsonaz.gov/payutility between June 17, 2020 and midnight July 18, 2020 (note: "enroll and complete set up" means create an online profile, add a utility account, choose notification options, and click "Add Account" - these steps are detailed on pages 5-10 of the Account Setup Instructions. It is not required that you set up a payment method for entry).
  • No entry fee is required.
  • Opportunity to win based on total number of enrollments during that period
  • Winning entry randomly selected 
  • Winner will be notified on or before July 29, 2020