COVID-related utility bill payment assistance is still available:
- Visit https://tucsonaz.gov/UtilityBillsHelp or call 520-791-3253 to see if you qualify for COVID-related utility assistance for water, sewer, and trash services
- Visit https://pima.gov/UtilityBillsHelp for information on all COVID assistance available in the region
Online Payment System
Create a secure account to:
Set up payment methods
View statements electronically
Set up Autopay
Receive billing notices by email or text
Set up Text-to-Pay
No registration required
Online Bill Payment Instructions
Account Setup Instructions (pdf)
Instrucciones de Configuración de Cuenta (pdf)
How to Make a One-Time Payment (pdf)
Cómo Hacer un Pago único (pdf)
Frequently Asked Questions
Other Ways to Pay
Pay by Phone
Pay 24 hours a day using:
- MasterCard, Visa, Discover
- Or electronic check
Interactive Voice Response system:
(520) 791-3242
Pay by Mail
Use the pre-addressed envelope included in your bill or mail to:
City of Tucson
P.O. Box 51040
Los Angeles, CA 90051-5340
Pay at Dropbox
(All City cashier locations are temporarily closed for in-person payments.)
Low Income Assistance/High Bill-Usage Alert
Low Income Assistance Program
Programa de Asistencia para Clientes de Ingreso Bajos
High Bill/Usage Alert Help