Third-party water monitoring devices can provide peace-of-mind and real-time information about water use at your home. These devices, often referred to as flow monitoring or leak detection devices, serve the dual purpose of identifying when the meter has continuous flow, which may indicate a leak, and providing detailed information on use and duration of use in and around the house, which can identify conservation opportunities. These flow monitoring devices come in two basic types with various features.
The first type of device physically attaches to your city water meter and has been programmed to measure the magnetic pulse that resonates when water flows through the meter.
The second type of device is installed in line with your service line, after the water meter, on the pipe leading to your house; these devices measure water directly as it flows through the pipe.
All of these devices utilize Wi-Fi to transmit data from the device to a phone app, which provides the user with direct and immediate water use and flow information. Some devices include additional features such as automatic and remote water supply shut off if a leak is detected, goal setting and water budgeting, pressure monitoring, and temperature monitoring.
Interested in purchasing a flow monitoring device for your home?
What to know before installing a flow monitoring device:
-
Customers may, at their own risk, install non-invasive monitoring devices on their City water meters for the purpose of managing water use on their property, but any damage to the meter unit, box or piping, or water loss is a violation of Tucson City Code (27-11 and 27-17) and will be the responsibility of the Tucson Water account holder.
-
Tucson Water may need to remove water monitoring devices to repair or replace a meter and will not be liable for damage to water monitoring devices. If a device is removed from the meter for maintenance purposes, the device will be returned to the customer.
-
Tucson Water may change the meter at any time, and it is possible that the new meter may be incompatible with a third-party monitoring device. In the event a meter is incompatible with a device, Tucson Water will not replace a meter to meet device specifications.
-
For billing purposes, the only reading accepted for determining usage and charges is the water meter owned by Tucson Water, not any third-party device.
-
For data security purposes, if a customer installs a monitoring device on their meter, Tucson Water is not responsible for the release of any data to a third-party who might access it.