Download Tucson Water Service Area Map(PDF, 4MB)
One of the policy outcomes of the City/County Water & Wastewater Infrastructure, Supply & Planning Study was the City of Tucson's formal adoption of a Water Service Area Policy in August 2010.
The Water Service Area Policy established a water service boundary for Tucson Water based on economic, social and environmental considerations as recommended in the study.
The City conducted its first annual review of the policy, as called for in the adopted ordinance, to determine if refinements to the policy were needed:
For more information, follow the links below or email questions to Tucson Water's Public Information Office at tw_pio@tucsonaz.gov.
More Information:
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
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