Construction Rates and Charges

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The current water rates and charges were adopted by the Tucson's Mayor and Council on May 22, 2018, and became effective July 1, 2019.

NOTICE: On October 19, 2021, the City of Tucson Mayor and Council voted to implement a differential rate structure for Tucson Water customers located in unincorporated Pima County. These rates go into effect December 1, 2021. Click here to view detail on these rate changes.(PDF, 1MB)

Guide to Other Charges

CAP charge

Pays charges assessed by (Central Arizona Water Conservation District) for City's allocation of CAP water

Conservation Fee

Dedicated funding to recover Utility's conservation efforts (First effective July 7, 2008)

Usage and Other Charges

Per 100 cubic feet (Ccf)
(1 Ccf = 748 Gallons)

Charge Charge per Ccf
Usage Base Rate* $3.70
Central Arizona Project (CAP) $0.70
Conservation Fee $0.10

* Year-round rate (no summer surcharges)


Guide to Monthly Service Charge

Recovers the costs of:

  • Meter reading.
  • Meter maintenance and replacement.
  • Billing.
  • A portion of distribution system (pipeline) maintenance.
  • A portion of the capital costs associated with CAP water and public fire protection.

Monthly Service Charge

Flat rate paid by customer, regardless of the amount of water used.

Meter Size Rates
5/8 inch $16.33
3/4 inch $22.03
1 inch $33.42
1-1/2 inch $61.91
2 inch $96.09
2-1/2 inch $141.67
3 inch $187.24
4 inch $318.27
6 inch $646.43
8 inch $973.44
10 inch $1,486.18
12 inch $2,454.68

Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm

TW_web1@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com