Tucson Water’s FY2019 Adopted Operating, Capital, and Revenue Budgets are part of the foundation in a long-term water supply plan for the community. These budgets are reflected in the pie charts below. If you have questions or would like more information about these documents, send an email to the Public Information Office at tw_pio@tucsonaz.gov.
OM Budget 2020 A(PDF, 304KB)
The Operating Budget includes operating and maintenance; Central Arizona Project (CAP) and power; staffing; and debt service.
Capital Budget 2020(PDF, 255KB)
The Capital Budget includes transmission and distribution; source development and new services; water treatment; and infrastructure replacement.
Revenue Budget(PDF, 231KB)
The Revenue Budget includes potable water sales; reclaimed water sales; and the Central Arizona Project (CAP) surcharge.
Contact Information
EMERGENCY CONTACT (M-F 6am-9pm) (520) 791-4133
EMERGENCY CONTACT (After hours) (broken water main or pipeline, etc.) 311
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_CustomerService@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
MORE "CONTACT TUCSON WATER" INFO