Tucson Water’s FY2019 Adopted Operating, Capital, and Revenue Budgets are part of the foundation in a long-term water supply plan for the community. These budgets are reflected in the pie charts below. Click on any of the images to open in a new window. If you have questions or would like more information about these documents, send an e-mail to the Public Information and Conservation Office at tw_pio@tucsonaz.gov.
OM Budget 2020 A(PDF, 304KB)
The Operating Budget includes operating and maintenance; Central Arizona Project (CAP) and power; staffing; and debt service.
Capital Budget 2020(PDF, 255KB)
The Capital Budget includes transmission and distribution; source development and new services; water treatment; and infrastructure replacement.
Revenue Budget(PDF, 231KB)
The Revenue Budget includes potable water sales; reclaimed water sales; and the Central Arizona Project (CAP) surcharge.
Contact Information
EMERGENCY (24 hours) (broken water main or pipeline, etc.) 520-791-4133
WATER CUSTOMER SERVICE
Customer Service & Billing 520-791-3242 or 800-598-9449 (toll-free) Phone hours: Mon.- Fri. 8 am-5 pm Lobby:
TW_web1@tucsonaz.gov TTY device communications: 520-791-2639 Paymentus help line: 800-420-1663 (24/7) Paymentus support: customercare@paymentus.com
OTHER UTILITY SERVICES
SEWER & WASTEWATER - Charges, Questions (Pima County) 520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.
GARBAGE/RECYCLING Charges, Questions (City Environmental Services) 520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.
WATER QUALITY / PRESSURE CONCERNS520-791-5945 QualityAndPressure@tucsonaz.gov
WATER LEAKS (non-emergency)WaterLeaks@tucsonaz.gov
WATER WASTE 520-791-2514 WaterWaste@tucsonaz.gov
MORE "CONTACT TUCSON WATER" INFO