Pay at a City of Tucson Dropbox Location

Pay Your Water Bill

To pay your water bill in person, visit any of our locations during business hours.

Planning and Development Services Center Patrick K. Hardesty Midtown Multi-Service Center Thomas O. Price Service Center Eastside City Hall
Downtown Midtown Southside Eastside
201 N Stone Ave 1100 S Alvernon Way 4004 S Park Ave 7820 E Broadway Blvd
8:30am to 4:30pm 8:30am to 4:30pm 8:30am to 4:30pm 8:30am to 4:30pm
cashier only dropbox & cashier dropbox & cashier dropbox only

 

 

Pay in person at Western Union

Returned Check Charge: $28 (covers processing)

Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)
520-791-4133

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm

TW_web1@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com

OTHER UTILITY SERVICES

SEWER & WASTEWATER - Charges, Questions (Pima County)
520-724-6609 Mon. - Fri., 7:30 a.m. - 4:30 p.m.

GARBAGE/RECYCLING Charges, Questions (City Environmental Services)
520-791-3171 Mon. - Fri., 7 a.m. - 5 p.m.

WATER QUALITY / PRESSURE CONCERNS
520-791-5945
QualityAndPressure@tucsonaz.gov

WATER LEAKS (non-emergency)
WaterLeaks@tucsonaz.gov

WATER WASTE
520-791-2514
WaterWaste@tucsonaz.gov

MORE "CONTACT TUCSON WATER" INFO

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