Miscellaneous Fees – Water Service
A cost study is conducted as needed to determine the fees that a benefiting customer will pay for various water installations (such as metered connections to the water system and hydrants) and other services received. The 2013 study was reviewed by the Citizens’ Water Advisory Committee and recommended for forwarding to the Mayor and Council. On May 21, 2013, following a public hearing, the Mayor and Council approved and adopted the FY 2013 Miscellaneous Fee Study. These fees remain in effect.
Water Service Fees, effective July 1, 2013, are listed below:
Water Service Turn-on Charge
Account activation fee for new customer at an existing location.
New Service Installation Cancellation Fee
Customer requested cancellation of service installation.
Returned Check (Insufficient Funds) Service Charge
Delinquent Service Charge: Customer Notice
Courtesy notice delivered via United States Postal Service (regular mail) to property alerting customer of payment due date to avoid termination of water service.
Delinquent Service Charge: Water Meter Lock
Meter locked for non-payment of water bill.
Tampering Fee: Turning on water without authority
Main Extensions for Water Service
| Service |
Current Fee |
| Main Extension |
Contractor Cost Plus $317.00 Administrative Fee |
Non-Metered Installations
| Service |
Current Fee |
| Service Connection for Fire Protection |
Contractor Cost Plus $317.00 Administrative Fee |
| Fire Hydrant |
Contractor Cost Plus $317.00 Administrative Fee |
Water Meter Installation Expose and Uncover Fee
Fee, in addition to water meter installation fee, to expose and uncover service line connected to the water main.
Fire Protection (Sprinkler Service) Initiate Service Fee
Account activation fee for new customer at an existing location for fire protection service.
Fire Protection Isolation Service
Customer requested isolation of fire protection service.
Ball Valve Installation at Customer’s Request
A ball valve allows customer to turn off water on customer side of meter.
| Meter Size |
Current Fee |
| 5/8inch |
$33.16 |
| 3/4inch |
$33.16 |
| 1 inch |
$70.67 |
| 1-1/2inch |
$123.85 |
| 2 inch |
$192.18 |
Meter Relocation up to 10 Feet at Customer’s Request
| Meter Size |
Current Fee |
| 5/8inch |
$608.39 |
| 3/4inch |
$608.39 |
| 1 inch |
$665.44 |
| 1-1/2inch |
$898.42 |
| 2 inch |
$1,071.60 |
Meter Relocation from 11 Feet to 20 Feet at Customer’s Request
| Meter Size |
Current Fee |
| 5/8inch |
$754.93 |
| 3/4inch |
$754.93 |
| 1 inch |
$819.67 |
| 1-1/2inch |
$1,109.34 |
| 2 inch |
$1,328.94 |
Meter Accuracy Test at Customer’s Request
Accuracy test (at customer's request) of a meter permanently connected to the water system.
Meter Accuracy Test for Privately-Owned Meter
Annual test performed on privately-owned meters (water truck mounted).
Deposit: Contractor Use of Tucson Water Construction Water Meter
Contractor Non-Compliant
Violating design standard installation requirements (effective July 7, 2014).
Backflow Prevention Permit
Inspection of backflow assembly whose installation has been authorized by permit.
Backflow Compliance Fee: Potable and Reclaimed Service
If the customer fails to correct backflow or reclaimed deficiencies after the forty-five (45) compliance notice, a site visit is made to discontinue water service. This fee recovers the cost of the field visit.
Annual Backflow Certification/Gauge Testing Fee
Reclaimed Water Sign Replacement Fee
Assessed for replacement of a Reclaimed Water sign.
Forty-Five (45) Day Compliance Notice: Potable and Reclaimed Service
Site visit after customer has failed to correct backflow or reclaimed meter-related deficiencies for which they have received prior written notice. The purpose of the visit is to resolve issues face-to-face and assure that the customer understands that he or she has forty five (45) days following the visit to correct deficiencies or water service will be terminated.
Disconnect Well Waiver
In January 2006, Arizona State laws relating to drilling private wells (maximum production of 35 gallons per minute, known as an exempt well) were changed to place certain limitations on drilling private wells within the State's Active Management Areas. The revised law included four exceptions. Exception four was initially misinterpreted to allow an existing customer to disconnect from the water system and drill a well. The Disconnect Well Waiver fee was developed in response to that error in interpretation. Through discussions with the Arizona Department of Water Resources, the State's regulatory agency for well drilling, clarification of the revised laws was issued in April 2007. Tucson Water has implemented a policy to deny requests to disconnect from the water system and drill a private well. Because of this, the disconnection fee has been removed.
For more information or questions about fees, call 520-791-5164.