Pay at a City of Tucson Dropbox Location

Pay Your Water Bill

To pay your water bill in person, visit any of our locations during business hours.

Planning and Development Services Center Patrick K. Hardesty Midtown Multi-Service Center Thomas O. Price Service Center Eastside City Hall
Downtown Midtown Southside Eastside
201 N Stone Ave 1100 S Alvernon Way 4004 S Park Ave 7820 E Broadway Blvd
8:30am to 4:30pm 8:30am to 4:30pm 8:30am to 4:30pm 8:30am to 4:30pm
cashier only dropbox & cashier dropbox & cashier dropbox only



Pay in person at Western Union

Returned Check Charge: $28 (covers processing)

Contact Us

Contact Information

EMERGENCY (24 hours)
(broken water main or pipeline, etc.)


Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: