Pay Your Utility Bill Online Now Start Water Service Stop Water Service Water Outages & Advisories
NOTICE (February 12): The City of Tucson Mayor and Council has directed Tucson Water to resume shutting off water accounts for nonpayment beginning March 15. More than $1 million in bill assistance is still available for COVID-related financial hardship.
Tucson Water is urging customers with delinquent accounts to take the following actions:
- Check your utility services statement to ensure you are current on your bill
- Check your mail for any notices from Tucson Water, which will be mailing notices to all delinquent customers
- Make payments by visiting https://tucsonaz.gov/PayUtility or calling 520-791-3242
- Visit https://tucsonaz.gov/UtilityBillsHelp or call 520-791-3253 to see if you qualify for COVID-related utility assistance for water, sewer, and trash services
- Visit https://pima.gov/UtilityBillsHelp for information on all COVID assistance available in the region
Resources
- Glenn Street Water Main Repair Resources
- Per- and Polyfluoroalkyl Substances (PFAS)
- Green Stormwater Infrastructure
- The Santa Cruz River Heritage Project
- Water Quality Map
- Water Quality Reports
- Water Conservation Program FY 2018-19 Annual Report
- April 2021 Water Matters Digital Newsletter You can find past editions of our monthly digital newsletter here.
Our commitment is to ensure that our customers receive high quality water and excellent service in a safe, reliable, efficient, and environmentally responsible manner.