Tucson Water

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NOTICE (February 12): The City of Tucson Mayor and Council has directed Tucson Water to resume shutting off water accounts for nonpayment beginning March 15. More than $1 million in bill assistance is still available for COVID-related financial hardship. 

Tucson Water is urging customers with delinquent accounts to take the following actions:

  • Check your utility services statement to ensure you are current on your bill
  • Check your mail for any notices from Tucson Water, which will be mailing notices to all delinquent customers
  • Make payments by visiting https://tucsonaz.gov/PayUtility or calling 520-791-3242
  • Visit https://tucsonaz.gov/UtilityBillsHelp or call 520-791-3253 to see if you qualify for COVID-related utility assistance for water, sewer, and trash services
  • Visit https://pima.gov/UtilityBillsHelp for information on all COVID assistance available in the region

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Our commitment is to ensure that our customers receive high quality water and excellent service in a safe, reliable, efficient, and environmentally responsible manner.


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