Zanjero Program - Free Water Efficiency Checkup

In Southern Arizona, the concept of the Zanjero dates back to the 1800s where water stewards were selected each year to help manage and conserve water, creating a legacy of water stewardship in our desert community. Today, the Zanjeros (zahn-HAIR-ohs) are the Tucson Water technical conservation specialists that help customers manage their water use. Customers can request a free checkup that gives them tips and information on how to lower water use and water bills.

Tucson Water Zanjeros have extensive training in indoor and outdoor water conservation and efficiency. A Zanjero water efficiency checkup includes checking for excessive water consumption, measuring flow rates of showerheads and faucets, looking for special water uses such as spas, pools, or misting system, and analyzing the efficiency of an irrigation system. 

How to Schedule

Call (520) 791-3242 or email TW_CustomerService@tucsonaz.gov and include your name, service address or account number, and a telephone number to reach you. An adult must be present at the time of the audit.

While you Wait

  • You can check out the Do-It-Yourself Water Audit page for more resources to learn how to tackle the issue yourself.
  • During an audit, new low-flow fixtures, faucet aerators, or other water-saving devices may be provided upon request. However, if you already know you're in need of conservation items for your household, you can order a customized  FREE Conservation Kit Order now. 

Do you have a question for one of the Zanjeros? Send an email to our Conservation Office at conservation@tucsonaz.gov.

 

Contact Us

Contact Information

EMERGENCY CONTACT (M-F 6am-9pm)
(520) 791-4133

EMERGENCY CONTACT (After hours)
(broken water main or pipeline, etc.)
311

WATER CUSTOMER SERVICE

Customer Service & Billing
520-791-3242 or 800-598-9449 (toll-free)
Phone hours: Mon.- Fri. 8 am-5 pm
Lobby:

  • 310 Alameda St. - Closed
  • 1100 S. Alvernon Way Mon.-Fri. 8:30 am-4:30 pm
  • 4004 S. Park Ave Mon.-Fri. 8:30 am-4:30 pm
  • 201 N Stone Ave. 8:30 am-4:30 pm

TW_CustomerService@tucsonaz.gov
TTY device communications: 520-791-2639
Paymentus help line: 800-420-1663 (24/7)
Paymentus support: customercare@paymentus.com